Misleading information
We are very disappointed at a property we rented in Lima, Peru for an array of reasons but most of all the information that was on the website was misleading. The location is at a very busy avenue, very noisy and it wasn’t mentioned at all. Just to begin the story…
When we entered the unit, the odor was really bad; it smelled like humidity, like a used space that hadn’t even been cleaned .
In the website, it said that the offered two rooms with two queen size beds when in reality one of the rooms had a full size bed not for two adults (the website me tunes that it could accommodate 4 adults).
The spring box in the “master bedroom” was all dirty, the fabric all ripped, disgusting.
The “balcony” was non existent; just a sliding door with a railing.
The A\C unit all rusty.
After reporting all these issues to the company, we expected a full refund but they only offered one night. Unacceptable.
We left the property with all our laugagge, it was 9pm and at that hour we needed to find a place to stay.
The worst experience.
When we entered the unit, the odor was really bad; it smelled like humidity, like a used space that hadn’t even been cleaned .
In the website, it said that the offered two rooms with two queen size beds when in reality one of the rooms had a full size bed not for two adults (the website me tunes that it could accommodate 4 adults).
The spring box in the “master bedroom” was all dirty, the fabric all ripped, disgusting.
The “balcony” was non existent; just a sliding door with a railing.
The A\C unit all rusty.
After reporting all these issues to the company, we expected a full refund but they only offered one night. Unacceptable.
We left the property with all our laugagge, it was 9pm and at that hour we needed to find a place to stay.
The worst experience.
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Awesome!
I stayed in one of their buildings in Mexico City, the service was fantastic.
Makes anywhere feel like home
Amazing recommendations! Like a local friend right in your pocket!
Some potential - In growths process
First time using their service and I had a lot of inconveniences. The attentive staff was able to help in the most professional manner but not timely. The pictures of what you rent is not what you get keep in mind it could be a multi leasing apartments that are similar but not the same.
The facilities are beautiful and well located.
I’ll try again but they definitely have a lot of room for improvement.
The facilities are beautiful and well located.
I’ll try again but they definitely have a lot of room for improvement.
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100% recommended!!
I stayed two weeks in one of their apartments in Mexico City, the apartment design was incredible and it came fully equipped with everything that i needed. Also, the restaurants recommendations in the app were awesome!! Highly recommended!
