X Smart Home User Reviews

X Smart Home
X Smart Home
GUANGZHOU QIANGUI IOT TECHNOLOGY CO,.LTD

Customer Experience

Positive experience15.1% of reviews
Neutral5.9% of reviews
Negative experience79.0% of reviews

~ Based on 219 written reviews from the US App Store.

What users say

Is X Smart Home Safe?

X Smart Home does not appear safe based on available data. AppsHunter Safety Score for X Smart Home is 46/100.

This assessment is based on 282 user ratings, with an App Store average of 2.2/5.

Safety Analysis

27.6% of ratings point to a safe experience
6.3% of ratings suggest some concerns
66.0% of ratings point to a risky experience

~ Based on 268 App Store ratings for X Smart Home.

Is X Smart Home Legit?

X Smart Home appears to be a legitimate app. AppsHunter Legitimacy Score for X Smart Home is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Live Feed is why I Bought This Thing

It works. That's the only praise I will give it. If someone rings the bell you get a live feed. Otherwise there is no option on the app to see a live feed. That's a critical feature to leave out. Not too bright, you ask me. To the best of my knowledge it also has no motion detection. These video doorbells shouldn't be made and sold if they don't have the ability to detect motion for security and the ability to see a live feed on demand. That is the standard for these things. It works. It has a clear 1080 video quality but without those two features it's useless to me. I will return it asap.
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Not working

Won’t let me register

Faulty App

Terrible app. Could not login no matter what I did.

"Please Rebind" This app used to work great!

Hello, I have the video Doorbell and it was great until recent updates. I thought this recent update would fix it but it hasn't. Can you please bring this app back to the way it was. It worked fine before, now I go through all the promts with wifi and Bluetooth, it says Bind Successfully, but then in the end it says "Binding Failed". App used to work great. Bring it back again!!
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"Please Rebind" This app used to work great!

Hello, I have the video Doorbell and it was great until recent updates. Can you please bring this app back to the way it was. It worked fine before, now I go through all the promts with wifi and Bluetooth, it says Bind Successfully, but then in the end it says "Binding Failed". App used to work great. Bring it back again!!
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App not working

Very disappointed that it is so glitchy. Says request failed so much no matter how many times I close the app and try again.

BINDING……

Please help me in binding my unit!

Can’t get it to work

I have tried getting this camera to work on two separate phones. It keeps disconnecting to the phones and the internet connection. Definitely not worth the money. And it took ages to be delivered.

Dreadful

So clunky it won’t work. Don’t bother buying this pointless piece of plastic!

Horrible

Does not record properly. Is not live. Battery life is terrible. The app itself is slow. Do not waste your time or money.

It's very poorly tested, so please rehire the testers.

The app kicked me out of my account without mentioning what kind of account it was. There is no recovery mechanism. The doorbell no longer works because it was linked to that account, and the reset mechanism doesn't work either (so I can't set it up on a new account). In general, it's poorly designed and untested.
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Doesn’t stay Connected or Binded

Purchased 2/24/25. Finally connected. Could go to app and view people at the door after they left. Doesn’t connect fast enough to see them when they are running the bell. Constant messages of busy, etc. and won’t show current view or just happened view. As of 11/2/25 the device has disconnected and won’t reconnect. After keying in WiFi info many, many frustrating times for hours, it finally said connecting but then shows it won’t BIND. It is well charged and finally connects to internet but won’t go past this step. Only says error, can’t bind. I do not recommend this device. Rated only 2 stars because at first it was nice to have a live view at front door when it did connect. Doesn’t give any scroll options. View area small.
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Doesn’t work when I put my email in. It doesn’t send me a code

Only works when I put apple and when I do that the doorbell thing doesn’t work

App doesn’t even work

App is a joke

Log in

Keeps saying error undefined. Can’t log in at all, even as a guest. Really rubbish average chinese ahh broke ahh using kids to make their rubbish app

Junk

Won’t connect to the app after hundreds of tries. Connected once and immediately lost it again. Not worth buying the device regardless of how little it costs.

Worst app ever

It keep kicking me offline when it says someone lingering at the door I click on notifications then nothing it does not load and always kick me off now it’s not even letting me back in this app is terrible I should’ve done more research before I purchased my doorbell

Hard to set up

I have no idea.

Slow

Slow connecting device

Big yikes

Tried to access my Apple Pay to pay itself- repeatedly. Thankfully my bank blocked it. No small amount either! Almost $56! Scam!!!!