XI Moments
InMoment
Archived App (Last seen on 8 Feb 2026)
This is an archived listing of the app previously available on the App Store.Although the app is no longer distributed by Apple, you can still view its description, screenshots, version history, ratings, and metadata for reference.
About
This app provides a curated data feed of customer experiences, offering relevant insights tailored to your role. Easily drill down by account or program, access saved views, and manage feedback from multiple sources. Built for action, it integrates case management for on-the-go resolution and customer communication.
What's New in XI Moments
2.0.1
October 14, 2025
• Product tour for Case feature • Bug fixes and security improvements
Developer apps
FAQ
What is XI Moments used for?
XI Moments is used to monitor customer experiences through a curated data feed, providing insights tailored to your role. It also includes integrated case management for resolving customer issues and communicating with them directly.
Is XI Moments free to use?
Yes, XI Moments is available for free. There are no in-app purchases or advertisements mentioned in the provided data.
What devices does XI Moments support?
XI Moments is currently supported on iPhone devices.
How often is XI Moments updated?
The latest version of XI Moments was released on October 14, 2025. While specific update frequency isn't detailed, this indicates ongoing development and support.
What is the age rating for XI Moments?
XI Moments has an age rating of 4+, making it suitable for a wide range of users.
Can I manage customer cases with XI Moments?
Yes, XI Moments features fully integrated Case Management, allowing users to manage and resolve cases on the go, respond to customers, and review case details.
How does XI Moments help with customer insights?
XI Moments transforms simple metrics into meaningful data by revealing trends in sentiment, keywords, and top customer topics through customizable views and powerful filtering.
What are the benefits of using XI Moments for businesses?
Businesses can gain visibility into customer experiences, take timely actions to improve satisfaction, and efficiently manage customer service cases, ultimately aiming to make every customer moment count.