Archived App
This is an archived listing of the app previously available on the App Store.Although the app is no longer distributed by Apple, you can still view its description, screenshots, version history, ratings, and metadata for reference.
About
This platform collects customer feedback through surveys like CSAT and NPS to map customer journeys and analyze experience data. It offers real-time dashboards and automated churn alerts to improve customer retention and lifetime value.
What's New in 浩客XM
1.3.2
February 16, 2023
- 点击蒙层支持关闭弹框 - 弹框Message事件更新适配
Developer apps
FAQ
What is 浩客XM?
浩客XM is a customer experience management platform that collects feedback via CSAT and NPS surveys. It helps map customer journeys, analyze experience data in real-time, and provides automated churn alerts.
How does 浩客XM improve customer retention?
By collecting and analyzing customer feedback, 浩客XM helps businesses understand customer needs and pain points. This allows for targeted improvements to the customer journey, leading to increased retention and lifetime value.
What types of surveys does 浩客XM support?
浩客XM supports various survey types, including Customer Satisfaction (CSAT) and Net Promoter Score (NPS) surveys, to gather customer feedback across different touchpoints.
Does 浩客XM offer real-time data analysis?
Yes, 浩客XM provides real-time statistical analysis of customer experience data, displayed on interactive dashboards for immediate insights.
What devices is 浩客XM available on?
浩客XM is available on iPhone and iPod devices.
When was 浩客XM last updated?
The latest version of 浩客XM, 1.3.2, was last updated on February 16, 2023.
Is 浩客XM suitable for younger users?
浩客XM has an age rating of 17+, indicating it is designed for adult users and may contain content or features not suitable for children.
Does 浩客XM have ads?
No, 浩客XM does not contain advertisements.
