About
Connect frontline workers with remote specialists for live visual and audio support. Share knowledge, improve problem-solving, and boost operational efficiency through real-time collaboration and AI-generated reports. Highly secure and HIPAA compliant.
What's New in XpertEye
1.9.1
June 25, 2026
Fixed issues affecting call notifications. Introduced a new notification system.
FAQ
What is XpertEye?
XpertEye provides live visual and audio support, enabling remote specialists to guide frontline workers through complex tasks. It facilitates knowledge sharing and improves operational efficiency.
How does XpertEye ensure security?
XpertEye utilizes SSL connection and TLS encryption for highly secure communication. It also offers confidential mode and does not store data, ensuring HIPAA compliance.
Can I invite external users to a session in XpertEye?
Yes, XpertEye allows guest invitations via SMS or email. External users, such as clients or subcontractors, can join a conversation with a single click.
Does XpertEye support multiple camera feeds?
Yes, XpertEye allows sharing up to 4 different points of view simultaneously. Remote specialists can control each camera's view.
What is the collaborative board feature in XpertEye?
The collaborative board in XpertEye enables real-time drawing, zooming, pointing, and writing on shared boards or images. This feature enhances interactive problem-solving during support sessions.
Does XpertEye generate reports automatically?
Yes, XpertEye features an AI Report function that automatically generates session reports with real-time insights. These reports aid decision-making and drive organizational progress.
What devices are supported by XpertEye?
XpertEye is supported on iPhone, iPad, and iPod devices, offering flexibility for frontline workers on the go.
How often is XpertEye updated?
XpertEye was last updated on December 9, 2025, with version 1.8.1. This indicates a recent update, suggesting ongoing development and support.