Can’t charge while streaming
Response from developer
We are pleased that you enjoyed the app. If you are plugging in the cable to your PC make sure to have iTunes installed and running on the PC, if you need further assistance just let us know at https://www.xsplit.com/support! Have a wonderful day!
Web Cam
Lagging off timing
Response from developer
This could be due to several factors. Such as your PC performance, network connection etc. Please reach out to us at www.xsplit.com/support and we will help you out.
Doesn’t work
Response from developer
Hi, we apologize for any issue you might be having! Could you send details of what you are experiencing to our customer support at https://www.xsplit.com/support? We'll get you up and running.
4.1 update
Response from developer
Sorry to hear that. Please reach out to our Support team so that they can assist you with the issue you're experiencing, You can reach them here: https://help.xsplit.com/en/
Great idea not great execution
Response from developer
Hi! Our Support team can help troubleshoot this problem you've encountered. Please contact them via live chat at: https://www.xsplit.com/support
Doesn’t work. My iPhone shows up as a camera but no video
Response from developer
Sorry to hear that. Please reach out to our Support team so that they can assist you with the issue you're experiencing, You can reach them here: https://help.xsplit.com/en/
SLOW and Buggy Software.
Response from developer
Hi! Thank you for the feedback. Please note that the two devices must use the same network so they can see each other and if you will use VPN, both devices must be connected to it. For the slow and buggy response of the desktop app, we'd like to know more about this and please reach our team for technical support via live chat at: https://help.xsplit.com
Downsides
The positive is the auto green screen, only planned on using it till i got a real green screen. It’s a decent app but.
Not worth the price you’d pay to own it, Might as well get a real webcam with full features.
I used Streamlabs OBS with it and it kept changing to 640X480 and was not able to change the resolution at times.
If you’re in a bind i’d suggest IVCam , cheaper to own and more features , minus the green screen.
Response from developer
Hi! Thanks for the feedback. Our Support team can assist with additional troubleshooting for that connection problem -- you can reach them via live chat at: https://www.xsplit.com/support
Not worth it, > 1 min lag uninstalled immediately
Response from developer
Hi! Does it still lag that much if you uncheck "Enable HD" in XSplit VCam's settings? Our Support team can help troubleshoot this some more, we recommend contacting them via live chat at: https://www.xsplit.com/support
Accessible with voiceover, and feature request
USB MODE DOES NOT WORK
Response from developer
Apologies for the inconvenience. Have you tried connecting your iPhone and PC on the same network or Wi-Fi connection? If the issue still persists, please contact our Support team at https://www.xsplit.com/support so that they can help you fix it.
Not happy
Response from developer
Hi, sorry to hear that, please reach out to the team on live chat here: https://www.xsplit.com/support They are there 24/7 to help you out.
