Great device for finding thing
I can never find anything
Can’t find my devices even in the same room
Gift from my mom
Thank you for creating such a great product!!
I love it!!!
- Kristen H
Still work?
Just don’t work
Disappointed!
As I speak, I’m looking at my suitcase which is no more than 15 feet from me and my phone can’t, “FIND IT!” I am also looking at my backpack which is no more than 25 feet from me and my phone can’t, “FIND IT!”
I’m disappointed with myself for buying a number of these things without simply buying one to test it out. I would have saved my time and money.
So, I’m literally sitting right next to my backpack right now and my phone shows that there’s no connection!😳😳. When I press the button on the tracker, it rings my phone and it shows full connectivity. Bummer!
Don’t waste your money!
Disappointed
Unintuitive interface
Links for help do not work
Frustrating
IOS
I registered my device and got an email to verify it was me so I could use my devices. The email link to verify produced a “page not found”. I emailed for support and got another email that told me that the support email was no longer support. (Sigh). That’s when I normally quit trying.
Garbage
Does Not Work
Does not work
Poor description
Great!
I know the purpose.
Good device
I just wish it had a longer range to find items or show a location because I cannot even reach my object when I am beneath the balcony it is on. And when you use the Near Me function, it does not allow enough space before constantly going off. I like to use it in crowded places for my autistic son, but I would like for it to have a range lengthened to about 20 feet so it is not constantly going off... so the problem is probably the strength of the Bluetooth.
XY
Response from developer
Hi there. We only currently sell one model of XY Finder, so please note that they are all the same price. The potential range of the XY4+ finder is approximately 300 feet, conditions permitting. The results you experienced are not typical nor what we expect to see. A range of less than two feet indicates either a technical problem or a need for technical assistance. It could be something as simple as needing a replacement battery, which we will be happy to assist you with. Please contact us at support.xy.company. Thank you.
Don’t let the ad fool you
Response from developer
Hello. XY absolutely never advertises XY Finders as GPS trackers. We do use affiliate advertisers, but it is strictly against our rules to advertise these devices inaccurately. If you encountered someone breaking these rules, please report them to us at support.xy.company and we will ensure it is investigated. XY Finders have a range of up to about 300 feet, after which XY Find It uses your phone's GPS to keep track of its last know location. Beeping to find the misplaced object is the designed behavior for XY Finders, however if you are experiencing technical difficulties please let us know and we'll be happy to assist you.
