Poor system
QR code on product non-functional so app won’t let it be added. £250 for the system wasted as no alternative to get it set up
Awful
Awful. Doesn’t work at all waste of money.
No longer works
Used to work. Now no longer even opens. No updates so effectively a useless product
MORE Very Disappointed
UPDATE:- can’t even open the APP now, total waste of time and wasted money… Stay Away from YALE products as they don’t work and provide no support for anything.
Set-Up is not as simple as it’s made out on the instructions and lack of support in achieving it is also a hinderance.
Application seems to work fine when I’m at home on the same WiFi, but when away using my phone data or public WiFi will not load or show anything. So when I actually want to see what’s happening in my home when away I can’t.
One of the Camera after doing a software update automatically will go through some strange spinning around and camera movements, then settles to focus on the ceiling for some reason.
Summary - Poor Product with even poorer support. Shame as it’s not cheap either.
Still getting issues with firmware updates that are said to be required every time the application is opened, but on giving authorisation it’s found that it’s all ready up to date.
Set-Up is not as simple as it’s made out on the instructions and lack of support in achieving it is also a hinderance.
Application seems to work fine when I’m at home on the same WiFi, but when away using my phone data or public WiFi will not load or show anything. So when I actually want to see what’s happening in my home when away I can’t.
One of the Camera after doing a software update automatically will go through some strange spinning around and camera movements, then settles to focus on the ceiling for some reason.
Summary - Poor Product with even poorer support. Shame as it’s not cheap either.
Still getting issues with firmware updates that are said to be required every time the application is opened, but on giving authorisation it’s found that it’s all ready up to date.
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Buggy and Slow
The tech feels like it was built in 2000. Slow buggy and no options to troubleshoot. WiFi connection has to be set on wired first and no Poe.
