My game will not load
Bad.
Constant connection issues when both my internet and device are fine. Freezing up when I open a chest . Gotten ridiculous. Game has immense potential but with all this bugs and issues it literally makes it unplayable
Crashes all the time
Update: still no reply. Have lost charms because of the crashes. Wish the game worked better.
Crashes all time and loosing a lot of money on game
Should be called Yahtzee crash
Love......but
Terrible server
Response from developer
We're very sorry that you've had a negative experience with Yatzy Dice Clash. You're right, it's frustrating to have to play a game that constantly loses connection or one where you always seem to lose the items you win. Sadly, our organisation has gone through a lot of internal changes and the pandemic didn't make things easier. We were not able to resolve many of the bugs we were planning on fixing. If you do come back to play, please email support@snowballgames.io and we will reimburse you with lost items. Thank you for your understanding and patience.
Needs to be fixed
Started out good but not so great
Response from developer
Hi there, We're very sorry to hear that you've been experiencing these issues. Unfortunately, the app crashing is a known bug and we've been doing everything we can to tackle this issue. If you have lost any coins during this process, please send us your Player ID to support@snowballgames.io and we will do our best to reimburse you.
Fun game but has a lot of issues
Response from developer
Hi there, thank you for your feedback. We're very sorry to hear that you've had these issues with Yatzy Dice Clash. They are known bugs to us and we've been doing everything we can to resolve them. Please feel free to email us your player ID at support@snowballgames.io and we will reimburse you if you've lost any coins or gems during these cases. Also, please know that, even though you don't see the animation of the box opening when you are unlocking a loot box and there's a connectivity issue, the items are automatically added to your account.
Bugs galore
Connection drops and I lose money and crystals
Response from developer
Hi there, thank you for your feedback. We're very sorry that you are experiencing these issues with Yatzy Dice Clash. We've been doing everything we can to resolve these bugs. Hopefully with the new update release the app will run more smoothly. Please email your player ID to support@snowballgames.io and they will be able to reimburse you with the lost items.
Keeps Disconnecting
Lots of bugs
Ok im done. I have tried to be understanding, and telling myself it is just a darn game. But with the freezing issues, i just keep going backwards !!!! Almost have s game won and boom disconnect. Over and over this happens.
I love this game, but done until you fix it !!! Please let me know when you have made some changes with your servers.
Response from developer
Thank you for your feedback. We do apologize for these inconveniences. Unfortunately, we are aware about these bugs and we've been doing everything we can to resolve these issues. You can follow us on our social media pages for more info regarding the changes we will make to the app or the new updates. You can send you playerID to support@snowballgames.io and they will reimburse you with the coins you've lost during the times when the app disconnected.
