Takes all the side effect details but won’t allow saving/submitting
Firstly, this app is pretty much unusable as is. There isn’t much point in a patient using it.
When I went to report a side effect, it allowed me to get all the way through to the written side effects, but did not allow me to save the report, leading to frustration.
Some of the fields, e.g. date stopped taking, if you click on it by accident, you MUST enter a date when you stopped taking the medication, even if you are still taking it. So although this is done for data quality purposes, it doesn’t give an accurate version of the truth.
When I went to report a side effect, it allowed me to get all the way through to the written side effects, but did not allow me to save the report, leading to frustration.
Some of the fields, e.g. date stopped taking, if you click on it by accident, you MUST enter a date when you stopped taking the medication, even if you are still taking it. So although this is done for data quality purposes, it doesn’t give an accurate version of the truth.
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App is up usable in its present form
I read the reviews and thought I’d give it a go anyway, I can’t even create an account to raise concerns about a drug I’ve been prescribed by my Doctor, it’s for Diabetes but in actuality it is this new weight loss drug. Based on my experience, how this drug ever got to be recommended by the UK Government is behind me. The app would be good to be able to inform the people that need to know about side effects of various drugs, but if you can’t even create an account, why bother developing the app! Fix it or remove it, because at present it’s not fit for purpose.
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Hangs before Submit
Tried this app to report something simple - but the app hangs when filling in the text of the description - screen goes grey all over - but text still editable. It is saved however in pending and I eventually sent it. This nerds sorting whatever is causing it to happen. Poor usability reports go back 3 years at least so not convinced it’s ever going to get fixed. At least it worked in the end. The website is apparently even more problematic - although that report is now old.
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Now non-functional
This app is vital but it needs at least an update to enable it to work on current operating systems. At the time of writing (v 24.1.5) it just stalls and you cannot submit any reports.
Can’t report anything as keyboard doesn’t disappear
Can’t report anything as keyboard doesn’t disappear
App crashes
Tried to report a side effect and it crashed during free text input. Come on developers. This is just not good enough for such an important bit of software.
Too buggy
The app has crashed twice now when I’ve tried to write in the free text box on symptoms. I’ve been unable to complete a report.
Selena Allwood
Downloaded to report a side effect on a new medication. Trying to be helpful. App doesn’t work. Very frustrating. Rubbish. Sorry but I think this doesn’t work on Purpose
Waste of time
Tried to report side effects of a statin but after 20 mins of entering details it seemed to freeze. What a waste of time😕
Useless
Spent ages filling in the information and then the app froze so can’t save. A frustrating waste of time. Worrying that important information on medications is not being captured as a result.
Very helpful and simple to use
The app simplifies the logging of side effects and works well. There are several questions for good reason but it still only takes 5 minutes.
The negative reviews seem to be from people who only want to moan about possible side effects rather than actually help the scientific data gathering for analysis.
The negative reviews seem to be from people who only want to moan about possible side effects rather than actually help the scientific data gathering for analysis.
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POS
Downloaded the iPhone app. Couldn’t ever fill in basic address details ! I used to work with professional developers who would have been sacked on sight for this !
Great idea but..
Downloaded app as the website wouldn’t work. I really wanted to report the effects of my latest covid jab as they were so different from the previous 5. I have given up after battling with the app for nearly an hour on my iPad.
I am trying to believe that this is not deliberate and someone really does want to know about how the Sanofi jab has made me feel. However, it is not a user friendly app, and my time is too precious to spend trying to send a report - that just might be helpful to someone.
I am trying to believe that this is not deliberate and someone really does want to know about how the Sanofi jab has made me feel. However, it is not a user friendly app, and my time is too precious to spend trying to send a report - that just might be helpful to someone.
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Yellow card
The report I sent is no longer available to view, it was also impossible to edit reports and now it’s no longer able to view news items, or do anything remotely useful with this app 🤬
Doesn’t work
Not recognising any products, so useless and uninstalled.
Even when it did work (reported Covid Vaccine side effects) it was very basic and it looks like they’ve put zero effort into it since then.
Even when it did work (reported Covid Vaccine side effects) it was very basic and it looks like they’ve put zero effort into it since then.
Too complex, unsuitable for stated purpose
Far too complex; unsuitable for stated pupose (how not to get patients' adverse reactions reported).
Data removed
I completed and submitted a yellow card on my AstraZeneca vaccination, to only find out they have removed it after 5 months!! Your policy states it will be saved for 15 years!! Something very suspicious going on here!! It’s a good job I saved the submission code and screenshots !!
Can’t even make an account
Would love to participate in using this app but I can’t even make an account. It won’t accept any phone number I put in- mobile or landline with spaces or without. Just says phone number validation error with no explanation.
Useless
Can’t even create an account as the first two questions won’t complete.
Report process takes far too long
This app is a great idea and really forces you to check in with yourself after having the Covid vaccine. However, the process of reporting side effects takes forever and requires far too much info. Should I really need to select whether my flu-like symptoms caused death?! Submitting each individual symptom separately is ridiculously time-consuming, especially when they might last for several weeks. I can imagine that many people give up after a few days and delete the app.
Perhaps a ‘how do you feel today’ section tailored for vaccine side effects would be quicker and easier to use.
Perhaps a ‘how do you feel today’ section tailored for vaccine side effects would be quicker and easier to use.
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