Cancellation of account! Go ahead and try.
1 star only to give rating. The app seemed to work but required a great deal work; i.e. It is a high maintenance app. When I tried to cancel the count there were no answers to my phone call attempts attempted over several days. Finally just wrote emails at every address I could find. They seem to be going out of the customer service business and are sucking the last few dollars/pounds out of unsuspecting clients. Stay away. They are harder to get rid of than a tic.
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If I could I would rate this a minus 5 stars
SCAM - Nowhere on here did it say anything about charging me $143.28 (App Store) - its a free download with very high hidden fee's - I never even registered - never made an account - never synced anything - I downloaded it and I completely forgot about the app until I got an email. The cancelation link is not even opening up! None of the links in the email are opening.
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Do not associate with company
I'm so very upset with this company. They are continuing to charge my credit card and I do not use their service. $8.95 each time, charged twice already even after properly canceling and contacting them five times via email. A scam in my opinion. Hopefully this will be resolved. Thy sent me response each time saying that it had been taken care of BUT after 8 months I'm still having to deal with it. Please be forewarned. 😡
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Absolute Scam!
They say it only cost $1 but as soon as your month is up they will charge you $8.95 without warning. Save your money and don't bother with this garbage.
I tried canceling this and 6 months later they tried charging me again even after having an email from them confirming that my account would be deleted. It is a total scam!
I tried canceling this and 6 months later they tried charging me again even after having an email from them confirming that my account would be deleted. It is a total scam!
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WARNING!!! Buy and get screwed!
Listen. Read. Hear. Understand. I bought this app, cancelled after the free trial and six months later started getting charged every month $8.95. Complained. Fraud alerted the credit card. Finally had to cancel the card. Noticed they tried again even after that!!!! I don't understand why Apple hasn't taken it out of the App Store. DO NOT BUY THIS APP.
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It's a con and scam
It says $1 for the app
They scam $8.95 from your account without you knowing. Very dangerous site. Very bad reputation, they won't reply or answer. You cannot deactivate or won't let you cancel it. Very tricky. I am very ANGRY
They scam $8.95 from your account without you knowing. Very dangerous site. Very bad reputation, they won't reply or answer. You cannot deactivate or won't let you cancel it. Very tricky. I am very ANGRY
FALSE ADVERTISING NO. 3
Don't waste your money buying this app. I signed up on the $1 offer, have never used it but just noticed $8.95 is being deducted from my credit card every month! What a con - where are you Apple!
Disgusted 24.5.16
Disgusted 24.5.16
Why is it still here?
Why is this scamware is available in App Store? They have absolutely misleading advertising that is preying on non tech savvy users.
I came here and downloaded the app just to give you 1 star
Your unethical ad is such a joke that I came here and downloaded the app just to give you 1 star. You lose. Good day sir.
SCAM
Trap. I got charged for nothing.
Poor software, scam service. Even their adversite is bad.
If you want to be able to back up your iPhone securely and on a regular basis, there are better ways to do this.
For those with only iDevices and no home computer, you can upgrade your iCloud storage. While it's up-front, it's much cheaper after this app's trial period is over, and it's built into iOS.
For those of you with computers, just use the iCloud control panel to automatically download your pictures to the computer and use iTunes to make complete device backups, either via USB or wifi.
There are also other cloud options, like Dropbox, Google, Box, and OneDrive among the others out there that are either reputable companies or newer companies that happen to be leaders in their respective fields.
Like I said, this is bad. Their adversite has poor grammar scattered throughout it. The app itself is clunky and doesn't work well. It's not a very fast backup solution. I'd give it negative stars if I could.
For those with only iDevices and no home computer, you can upgrade your iCloud storage. While it's up-front, it's much cheaper after this app's trial period is over, and it's built into iOS.
For those of you with computers, just use the iCloud control panel to automatically download your pictures to the computer and use iTunes to make complete device backups, either via USB or wifi.
There are also other cloud options, like Dropbox, Google, Box, and OneDrive among the others out there that are either reputable companies or newer companies that happen to be leaders in their respective fields.
Like I said, this is bad. Their adversite has poor grammar scattered throughout it. The app itself is clunky and doesn't work well. It's not a very fast backup solution. I'd give it negative stars if I could.
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False Advertising 2
I agree with the previous person who claimed that these chaps are advertising falsely.
I also accepted their promotional offer of one dollar a month (in my case, the advert I saw said for one year) and was surprised when I saw that I had NEVER been billed one dollar. It has always been AU$8.95 - around US$6.73.
This practise should be stopped. I am surprised that Apple allows this product in their store.
I also accepted their promotional offer of one dollar a month (in my case, the advert I saw said for one year) and was surprised when I saw that I had NEVER been billed one dollar. It has always been AU$8.95 - around US$6.73.
This practise should be stopped. I am surprised that Apple allows this product in their store.
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How did they come up with $47.56 if it is $3.98 a month????
I WANT AN EXPLANATION!!!!!!!
Scam
Don't install and def don't pay the $1 it will hit you for huge fees later.
Total scam
Was to be $1 but then they started charging $8.95/month without even sending a bill or email stating this. Total scam. They never send email about monthly charge. Needs to be removed from App Store to prevent others from getting duped by this.
Scam
No easy way to opt out or cancel your subscription. Beware
BEWARE!!!
You will get charge after charge, I was charged $8.95 on 1/12,1/28, & 2/26. When I tried to get a hold of someone to cancel there isn't a phone number or a cancel option on the site. You have to send an e-mail and sit and wait for them to reply. Scary thing!
They lied
I didn't sign up for this amount of money. Please refund my hard earned money back.
Laughable
So many clues that this is a scam. For me my first clue was the ad in CNN that looks like a news story. One thing in particular about that ad was the claim that other big companies use similar marketing campaigns and this example was given: For instance, Burger King launched a similar campaign in 2013, giving away 20,000 free Big Macs on Facebook.
How about that? I wonder if McDonalds will give away Whoppers?
Later in the App Store write up it clearly uses the word "trial" so you gotta know big fees are coming.
How about that? I wonder if McDonalds will give away Whoppers?
Later in the App Store write up it clearly uses the word "trial" so you gotta know big fees are coming.
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Total SCAM
YesBackup ran an ad on the news and said now to upgrade your iPhone until you spend $1 with them, stating with Apple you could lose everything. That is the scam! Nowhere could I find they charge $8.95 a month. Apple has iCloud that charges 99 cents per month and I have never lost anything. So who is being deceptive?
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