Banka
Naljboja banka
Рачуни на клик
Задовољан сам новом апликацијом у скоро свему осим што не видим како да променим датум плаћања како бих могао почетком месеца да попуним рачуне за цео месец а не само на тренутни датум, у старој је могло
Beskorisna aplikacija
Ne razumem zasto se i dalje forsira SMS kao jedini nacin verifikacije. Postoje i drugi nacini, email, authenticator app. Vec dve nedelje ne mogu da pristupim svom racunu zato sto mi sms poruke ne stizu u inostranstvu, a ne postoji alternativa.
Downgrade
Posle najnovijeg “update” vise niti mogu da se ulogujem niti da ponovo registrujrm isti uredjaj koji je skoro dve godine radio
ID Scanning Process Does Not Work
Got locked out of my account while travelling as I was required to now scan my ID to get into the mobile app. Says it should take less than a minute. But the app kept saying the process times out and asking me to scan over and over. Still not able to get in.
Too Many Unfinished Details
There are still several basic issues that have not been addressed.
First, the app does not automatically authenticate with Face ID on launch. Instead, users have to manually tap a button before Face ID is triggered. The same approach is used throughout the app — users are repeatedly required to press a button instead of Face ID being invoked automatically. Automatic biometric authentication is already the standard across virtually all banking apps and even most security-related applications.
It is also impossible to copy a card number within the app. However, I know this functionality is available to other users, for example in the Raiffeisen Bank app, so it would be great to have the same convenience here.
There is no option in the security settings to disable screenshot protection. This restriction is frustrating and inconvenient. It should be an optional setting for users who need it. Personally, I do not need screenshot blocking and would like to take normal screenshots, especially when I need to share information with customer support.
The customer support chat is also implemented quite poorly. It feels more like a temporary online chat than a proper in-app messaging system. There is no conversation history, and messages can easily disappear. Today there are many proven solutions that allow support chats to be stored inside the application and remain available even if the app is minimized or running in the background. At the moment, the support chat sometimes resets unexpectedly, and in some cases the keyboard even overlaps parts of the chat interface, making it difficult to use.
First, the app does not automatically authenticate with Face ID on launch. Instead, users have to manually tap a button before Face ID is triggered. The same approach is used throughout the app — users are repeatedly required to press a button instead of Face ID being invoked automatically. Automatic biometric authentication is already the standard across virtually all banking apps and even most security-related applications.
It is also impossible to copy a card number within the app. However, I know this functionality is available to other users, for example in the Raiffeisen Bank app, so it would be great to have the same convenience here.
There is no option in the security settings to disable screenshot protection. This restriction is frustrating and inconvenient. It should be an optional setting for users who need it. Personally, I do not need screenshot blocking and would like to take normal screenshots, especially when I need to share information with customer support.
The customer support chat is also implemented quite poorly. It feels more like a temporary online chat than a proper in-app messaging system. There is no conversation history, and messages can easily disappear. Today there are many proven solutions that allow support chats to be stored inside the application and remain available even if the app is minimized or running in the background. At the moment, the support chat sometimes resets unexpectedly, and in some cases the keyboard even overlaps parts of the chat interface, making it difficult to use.
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Opet isto
Umesto transakcija po racunu, informisan sam da mogu da narucim “ekološku” master karticu kao i jos nekoliko trućanja o brendu. Ne zanima me vas brend, zelim da vidim svoje informacije na stranici o sopstvenom racunu. Naplacujete mesecno odrzavanje, sklonite reklame. Koliko god ih zvali izazovima, imate probleme.
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Rating
Great
Žak
👍
Bravo
Bravo
Chat užasan
Kada chatujem sa podrškom, na iphonu se uopste ne vidi sta pisem, nego na slepo.
Good
Super
Yettel
5
Brzo i efikasno
👍
good
excellent
Online bankarstvo
Odlična aplikacija,brzo realizuje uplate!
good
excellent
Milan
Odlicni ste I odlican costumer services
Katastrofa od aplikacije
Ne radi i ne prikazuje potrebno stanje, ne može da se podeli na rate, nema prikaz zaduženja po kreditnoj kartici. Najlosija aplikacija ikada. Razmišljam banku da promenim zbog nje.
MD
Aplikacija se lako koristi, brza je i mozete naci detaljna objasnjenja za sve situacija. Takodje, tu je i gomila pogodnosti.
