Yettel SRB User Reviews

Yettel SRB
Yettel SRB
Yettel d.o.o. Beograd

What users say

Top reviews

Aplikacija ok Internet loš

Sada pravim poslednji pokušaj da nam srede internet . Inače menjam provider

Programeri iz kamenog doba su napravili ovu aplikaciju

Sramotno za Yettel da aplikacija neradi kako treba. Ko god da vam je napravio ovu aplikaciju slobodno stavite na sud. Ona NE RADI a vaše podrška nezna kako da problem rese. Znaci sramota za tako veliku firmu da niko od managementa nije probao je koristiti

Yettel

Najbolji

Great experience

Amazing!!
Thank you so much!

Kind regards

Super

Odlicno Yettel

Roming tarifa

Preterano skupo 🫤

Bad registration system

I photo id it mistakes my birth of date this app is useless dont use

Онако

Нисте лоши

Užas

Aplikacija je beskorisna, često “pada”, registracija i krađa podataka je očita.

Not functional

The app needs a lot of improvements, the UI is cluttered, hard to navigate. It's hard to easily reload and choose a new plan, especially for prepaid lines. The promotions are hidden away under "recommended for you" which makes absolutely zero sense. Furthermore I went to activate a promotion and was show a message that said "in order to see promotions you must subscribe to our spam". Seriously ? That's manipulative and wrong. Overall, just a horrible company and a horrible app
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Not really helpful

I guess this app was good enough to pass by managers who were approving it, but it has very little real world functionality. You are better off using SMS codes or going to the store. Very nice design, with almost no usability. 0/5 starsYebite se

Amazing app 5 stara

Beat app ever extremely good and efficient

5G

Kad ce te da ubacite u istale usluge 5 G mrezu ?

Roaming

Yettel advertises roaming for GB, not MINUTES! Based on advertising, I signed up for roaming for my trip to the UK. I was charged 1799 RSD, but I NEVER used the roaming for GB as I was always in a location with Wi-FI. I needed minutes, not GB! I never used any of the GB for which I was charged. PLEASE remove the charge of 1799 RSD from my bill or give me credit on my account. Yettel’s advertising is not at all CLEAR; no offer of minutes/roaming is made, only GB. I signed up for roaming, but did not understand that it was only for GB. Yettel should do a better job with advertising its offers. I called Yettel’s Call Center when I received my November bill last Friday, 5/12, but I was told it was “too late” to request a credit. Moreover, the CSR could not identify my account even after giving her my U.S. passport number, my RS passport number , and my JMBG number. Really POOR customer services, poor record-keeping. Thank you for your help and understanding. Sincerely, Keenan Gerald Casady
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Bugged garbage

Nobody asked you to tie my google account to yettel account

Bad

The registration process for the prepaid SIM is terrible. I had to hold my phone about 1.5 meters away from my passport because those genius developers decided to use only the telephoto mode (iPhone 16 Pro Max). The same issue occurs when scanning the SIM barcode.

After four attempts, I finally managed to complete the registration — and then… nothing happened. The app doesn’t show any indication that the process was successful. Services remain unavailable.
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English

Please add English

Avoid Yettel: Broken eSIM, No Refund, No Help

Even though I personally went to a Yettel branch, their support could not solve the issue with my eSIM on an iPhone 13, despite going through all the required steps. This was not my first time using a Yettel eSIM or other eSIM cards. In fact, just a day earlier I had another Yettel eSIM card that worked perfectly fine.

Their support did not help at all, and their official response was completely unacceptable. I was left without any option for a refund, which means they basically took my money with no solution provided.

Because of this, I am closing my Yettel bank account and will never use their services again. This level of unprofessionalism and disregard for customers is shameful.
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Не могу се снаћи више на апликацији нити наћи понуде за препејд.

0

Najgori app na svetu, support ne reaguje bio sam 5 puta

Ne mogu da napravim glupi login jer su retardirani.