App Issues
unreliable app
Online Registration Doesn’t Work
Can’t reserve a spot at a class - which is a recent requirement” because, apparently, I “don’t have active membership.” We were told yesterday that we need to sign up online.
Unreliable app
Stuck with spinning wheel so often. Poor user experience. In the process of re- uploading this app.
Response from developer
Hi, we are so sorry to hear you experienced any loading issues with the app! This was likely related to a server issue we briefly experienced last month. The server was promptly restored as soon as our team was notified. Please let us know if you are still running into this issue. If you have any questions or need additional assistance, please reach out to our support team at support@upaceapp.com. Thank you!
Works great!
Easy to reserve a class or cancel a reservation. Please add Watch app. Would love to check in with Apple Watch.
Terrible Design
It’s very cumbersome and not user friendly to easily find the pool schedule. I mostly look for lap swim times. Then they made a recent change and now I can’t find it anywhere.
Wrong location
It doesn’t work. All the gyms listed are in LA 🙄
Crashes often
About 50% of the time, it works! The rest of the time, you get the spinning circle of death. Then apparently, you’re supposed to delete the app, download a new instance, think up a new password and then try again. But still only with a 50/50 chance that it will work
It isn’t working on my iPhone
It takes a few minutes to move from page to page.
Has LA gyms, not SF
This app is listed as YMCA of San Francisco but all the gyms listed are in Los Angeles.
Terrible
Gives me the wrong gym….not a YMCA gym at all
