YMCA of Greater San Francisco User Reviews

Name: YMCA of Greater San Francisco
Rating: 1.9 (20 reviews)

YMCA of Greater San Francisco

Attollo Technology LLC

💪 Health & Fitness

Customer Experience

Positive experience8.3% of reviews

Neutral0.0% of reviews

Negative experience91.7% of reviews

~ Based on 12 written reviews from the US App Store.

Is YMCA of Greater San Francisco Safe?

Not enough ratings yet to assess YMCA of Greater San Francisco.

Is YMCA of Greater San Francisco Legit?

YMCA of Greater San Francisco appears to be a legitimate app. AppsHunter Legitimacy Score for YMCA of Greater San Francisco is 80/100.

Based on 80 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Most Recent Highest Rated Lowest Rated

Buggy

The new app update doesn’t dismiss feedback windows. The optional feedback window pops up for a past class every time I open the app. Also does not show any of my past classes (both from before and after the app update).

GEKM1jfodnwfscone

a month ago

Horrible

The new ”update” is useless. Does none of the things it says it does. Doesn’t show my facility scans and the schedules are WRONG. So, what’s the point? Seems a lot of people worked on something only to change the look. It’s dysfunctional.

Misfit1054

a month ago

App Issues

unreliable app

SeaCliffGirl54

9 months ago

Response from developer

Hi, we are so sorry to hear you experienced any loading issues with the app! This was likely related to a server issue we briefly experienced last month. The server was promptly restored as soon as our team was notified. Please let us know if you are still running into this issue. If you have any questions or need additional assistance, please reach out to our support team at support@upaceapp.com. Thank you!

Online Registration Doesn’t Work

Can’t reserve a spot at a class - which is a recent requirement” because, apparently, I “don’t have active membership.” We were told yesterday that we need to sign up online.

MTbici

a year ago

Response from developer

We are sorry to hear you were having trouble making a reservation. If you did not have an active membership, this would certain prevent a reservation from being made.

Unreliable app

Stuck with spinning wheel so often. Poor user experience. In the process of re- uploading this app.

SeaCliffGirl54

a year ago

Response from developer

Works great!

Easy to reserve a class or cancel a reservation. Please add Watch app. Would love to check in with Apple Watch.

NoTileForYou

2 years ago

Response from developer

Thank you so much for the awesome review! We're so glad to hear that you're enjoying the app. Your support means a lot to us, and we’re always here if you need anything. We will share your feature request for checking into Apple Watch with our developers! Keep enjoying, and we’ll continue working hard to make your experience even better!

Terrible Design

It’s very cumbersome and not user friendly to easily find the pool schedule. I mostly look for lap swim times. Then they made a recent change and now I can’t find it anywhere.

n2meic

2 years ago

Response from developer

Hi, we're sorry to hear you're experiencing any issues! Could you please share more details about the issues you are experiencing with our customer support team at support@upaceapp.com? We're here to help and will work to get everything up and running for you as quickly as possible. Thank you!

Wrong location

It doesn’t work. All the gyms listed are in LA 🙄

ivivc

2 years ago

Response from developer

Crashes often

About 50% of the time, it works! The rest of the time, you get the spinning circle of death. Then apparently, you’re supposed to delete the app, download a new instance, think up a new password and then try again. But still only with a 50/50 chance that it will work

Blangton5000

2 years ago

Response from developer

It isn’t working on my iPhone

It takes a few minutes to move from page to page.

LSF72

2 years ago

Response from developer

Thank you for leaving a review. Moving from page to page should be very quick. We would like to help look into this for you to see why it is running slow for you, please reach out to support@upaceapp.com and we can help!

Has LA gyms, not SF

This app is listed as YMCA of San Francisco but all the gyms listed are in Los Angeles.

corene

2 years ago

Response from developer

HI Corene! Thank you for leaving a review. We can help support you to make sure when you login it shows SF YMCAs, please reach out to support@upaceapp.com and we can resolve it for you!

Terrible

Gives me the wrong gym….not a YMCA gym at all

Twblink

2 years ago

Response from developer

Hello! Thank you for leaving a review. We can help support you to make sure when you login it shows SF YMCAs, please reach out to support@upaceapp.com and we can resolve it for you!