I mean it’s alright I suppose
App seems to work but the UI doesn’t properly respect Apple accessibility features. Being old and somewhat short sighted I have text size increased a little. Which causes page formatting to break on the app. My name sits on top of my address, formatting of the home services section is a bit strange and the due date of current bill overruns the green space it should sit within.
As I said it works ok but clearly the UI testing is inadequate and it makes me wonder where else the dev is lacking in quality.
As I said it works ok but clearly the UI testing is inadequate and it makes me wonder where else the dev is lacking in quality.
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Better
Idk why people hate it. It’s certainly better than the mobile website.
Cannot login after latest update
After updating to the latest version I cannot login. I enter my email address and it says user already activated login with your email and password. Except there is no options to do that. I click on already have a login try a different email address so I enter my registered email address and it then tries to send me a one time passcode which never arrives then it says yet again I am already registered please enter email and password. It just a loop with no actual possibility of entering my password. I have tried uninstalling and reinstalling but still doesn’t let me login.
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Trusted
Very polite with understand chat live and texting. Help together . Good reminder to before payment and invoice access to emailing. Happy broadband good smooth through WiFi link Tv, and internet. Wait and see future. 🙌🏾🙌🏾
Avoid!
I had been with BRSK since they moved into our area, unfortunately they were bought out by Netomnia/Youfibre. While on BRSK the service was great, 2gb and BetterIP, rock solid. Since having been migrated to YF, not only has the service been unstable, to the point that it has now not been completely off for 3 days with still no sign of an engineer, I have also been informed that there is another person named on my account, I’m the sole account holder! Two out of three times I’ve called to get assistance I’ve been hung up on, and when you do manage to speak to someone their level of support is “reboot your router and the box on the wall (ONT), download speedtest and run that”. This is regardless of how many times things have been rebooted and speedtest has already been run… emails from their support team saying they’ve tried several times to contact you when in reality it’s the first time they’ve sent an email, an email the starts “Dear [Customer Name]” because their own systems are so bad they can’t even manage contact merging.
YF is just a shambles, a complete joke, and the worst service I’ve ever had the misfortune to encounter. As BRSK customers we expected things to deteriorate after the take over, but nothing like this, this is truly next level shambolic.
YF is just a shambles, a complete joke, and the worst service I’ve ever had the misfortune to encounter. As BRSK customers we expected things to deteriorate after the take over, but nothing like this, this is truly next level shambolic.
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