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YoungPlanet Reviews: Is It Legit?

YoungPlanet
YoungPlanet
Young Planet Enterprises Ltd
🛍️ Shopping

Customer Experience

Positive experience45.0% of reviews
Neutral15.0% of reviews
Negative experience40.0% of reviews

~ Based on 20 written reviews from the US App Store.

Is YoungPlanet Safe?

YoungPlanet appears mostly safe based on user ratings. AppsHunter Safety Score for YoungPlanet is 81/100.

This assessment is based on 165 user ratings, with an App Store average of 4.1/5.

Is YoungPlanet Legit?

YoungPlanet appears to be a legitimate app. AppsHunter Legitimacy Score for YoungPlanet is 88/100.

Based on 88 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Most RecentHighest RatedLowest Rated

Great for the environment

Fantastic idea, helps declutter whilst keeping things out of landfills! Have also met some lovely people through the app!
SShadowjalz.

Good idea, not enough people

The idea behind this app is really good. However, there isn't enough people using it and absolutely no one local (first match by distance in my case is around 100miles).
It states it won't cost me a penny, but just preparing a parcel and taking it to a post office (or similar arrangement) takes time, at the very least. Not sure if it's worth it.
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PPimkinDesu

Insists you add a profile pic - then won’t let you

The buttons to add a profile pic are bugged and don’t work, and couldn’t create an account without it. 5 minutes of life I’ll never get back.
HHan.1235

Won’t let me upload images

This app will not let me upload images but will let me take a photo
Ppaigetobin

Says I have messages when I don’t

Says I have messages when I don’t I’ve requested an item talked to owner and message isn’t showing I have to go to likes to find and click request button to access messages I’ve sent to seller it needs an update to fix these bugs badly
HHopalongfluffy

Slow

The app is extremely slow which is making me not want to use it.
AAdam--L

Response from developer

Hey Adam, we really appreciate your feedback as we're continuously working on improving our user's experience. Can we please check that you've downloaded the latest version of the app? This should help, but if you experience any further issues please contact us at info@youngplanet.com. We hope you can stick with us whilst we work on this & appreciate you joining our journey 🙂

Can’t use

Really want to use this app but when I click the verification link in the email, it just takes me back to the app store. Please please please fix
TTruffleshuffle01278

Response from developer

Hi there, we're sorry to hear that you've been having trouble with the verification link. Thanks so much for bringing this to our attention. Can you kindly email us directly at info@youngplanet.com so that we can quickly resolve the issue for you? We appreciate your patience 🙌

Needs Location Filter

To be practical for larger items, a location filter is essential.
WLWhen will they learn

Response from developer

Thanks for your feedback, really appreciated 🙂 We recently updated the app with a Sort & Filter functionality at the top of the home screen, which allows you to filter items by distance - hopefully you can now see this? If you aren't able to, please check you have the latest version of the app installed. Please get in touch with us at info@youngplanet.com if you have any further issues. Thank you 😊

Doesn’t work

The app doesn’t work, after typing a search you’re left with a white screen and nothing updates - need to restart the app, but to the same result..
CCamilla_11

Response from developer

Oh no, we're sorry you've had problems searching for items on the app. We really appreciate you letting us know. Please check that you definitely have the latest version installed and if you are still experiencing problems, please email us directly at info@youngplanet.com and we will get this fixed for you.

Great concept, when it works!

I love the idea of this app and I’ve donated stuff through it but now it’s logged me out and when I try to login there is no keyboard to type! It’s generally glitchy and needs a little work to improve what is a clever app!
HHannyHanny25

Response from developer

Hi there, thanks for your kind comment and sorry this was your experience! We've been continuously working on improving the app's functionality and take our user's feedback on board in the process. Could you please check if there are any updates available for YoungPlanet in your app store? We're significantly more stable in the later releases. If you have any further issues please email us at info@youngplanet.com and we'll be sure to help you out 😊 - we'd love you to stick around.

Great sustainability initiative

Super idea from the founders. Also a fabulous way of cutting the hassle of taking our second hand items to the charity shop - impossible during Covid. Great to have people come and pick items up from the house, especially when juggling twins. Brilliant contribution to the baby products circular economy. Share your items - be kind!
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Oorangebannister

Problem with signing up

Great idea so I wanted to sign up. When I put my postcode in and click continue nothing happens so I’m unable to sign up and use the app properly. I tried turning my phone off and on and restarting the app but it still doesn’t work???
I have an iPhone so it should work....
Zzthlheg

Response from developer

Hi there, we appreciate your feedback and apologise for the delay in getting back to you. It's most likely that the app wasn't yet available in your area at the time. It would be wonderful if you could please give it another go now - we've released in many more postcodes now :) If you're still having issues signing up, please reach out to us at info@youngplanet.com. Thanks for your patience 🙂

Just what I’ve been waiting for

Brilliant app that has helped me pass on so many things my kids have grown out of to other families. It is so easy to use, I’ve met some lovely people through it and they’re always happy to get something they need for free while I’m always happy to keep something out of landfill. Win win!
IIrishL2020

Issue the keyboard coming up when on login page

Went through registration, clicked the link to verify my email but when it takes me through to the login page now the keyboard doesn’t appear when you click in the email or password fields so I can’t access.
CCharlatan33

Great idea!

This app is just the world needs. There is enough stuff in the world, we don’t need to keep buying new. Great for budgeting parents too!
KJKatherine JH

App keeps breaking

Such a good idea, it’s just so difficult to put things up and communicate with others as it has so many bugs.
PPixieSays

Response from developer

Hi PixieSays, thanks so much for writing a review and your kind comment - we are quite new and we're constantly improving the app, have you tried us lately? We are all in this together, thank you for giving us a chance :)

Notifications

My notifications are not going away even though I have read messages etc. Very annoying...anyone else experiencing the same problem?
Ssidecobra2020

Response from developer

Hi Sidecobra, thanks for your feedback and sorry for tardy response on this forum...we see that you are on version 1.3.7 which had a number of 'token' issues which were no doubt frustrating, we can only apologise if this caused frustration - we are quite new and constantly improving, version 1.5.18 has a lot of updates in it, can we tempt you to try us again?

Good idea, but...

It’s a very good idea. There are a few technical issues on this app. But it helps to find things you need in your area.
DKdo KD

Response from developer

Hi do KD, thanks for your feedback and as aabove sorry for tardy response on this forum...we see that you are on version 1.3.5 which had a number of 'token' issues which were no doubt frustrating, we can only apologise if this caused frustration - we are quite new and constantly improving, version 1.5.18 has a lot of updates in it, can we tempt you to try us again?

Amazing idea!

YoungPlanet is a great way to support local parents. I also love the fact that I can meet new people! :)
DDavidson49

Excellent idea - recycling kids things for free

Helps re-use clothes, toys, books and other items - saving money for parents and plastic / waste from landfill. Easy to use - you can browse items in your local area and arrange to meet and exchange. All for free
JJamesPlondone8