Z User Reviews

Top reviews

Doesn’t work without purpose

You gotta buy their storage to use it, they say mobile direct is free but does not work at all, just takes you to a random screen, highly recommended to delete the app. I doubt anything works at all, even with the subscription purchase. Not worth your time.

Bulb cam

So I bought one of your cameras, the E27 bulb ptz cams, it said it has the motion detection and I don’t get any notifications when I step in front of the camera. I don’t mind the ads, but can you please remove the ads when I first launch the app? People need to access the cameras fast in case an actual intruder comes. Please add an alarm feature where you can toggle the alarm, and it also takes very long for the camera to connect. Do I need to use the cloud service to get notifications? Can you please update your app to make it usable without paying for cloud storage? I use an sd card.
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SUCKS

Too much ads, anyways have a good day :D

Rubbish

Got this from Temu and installed easily enough but it is black and white and I cannot change the settings to motion record as it keeps popping up with a tip to sign up for cloud storage which I do not need.
Sending it back.

Don’t waste your money

I bought this cam so I can use it when I’m not home and it will not work unless my phone is near and connected to WiFi. Useless!!!

Response from developer

The camera requires a stable Wi-Fi connection for remote viewing and live streaming. Please ensure the device is properly connected to your home Wi-Fi network and bound to your account in the app. Once correctly configured, you should be able to access the camera remotely from anywhere using mobile data or another Wi-Fi network. If the issue continues, please provide a detailed description and send screenshots or a video to z-iot@outlook.com for further assistance.

The worst app I have ever used

This is by far the world’s worst app. It tries to sell you things, and the app doesn’t even work correctly. Utter piece of garbage.

Response from developer

We would like to understand the specific issues you encountered while using the app. Please provide a detailed description of the problem and send screenshots or a video recording to z-iot@outlook.com. This will help us investigate the issue and improve the user experience.

WASTE OF $ and time

This app and cameras are both made to steal my time and $. Wish I could get my money back.

Response from developer

We would like to better understand the specific issue you experienced with the camera or the app. Please provide a detailed description of the problem and send screenshots or a video recording to z-iot@outlook.com. This will help us investigate the issue and provide appropriate assistance.

It’s a Chinese intelligence gathering device

It hacks your wifi and shares the details with China. No reason for it to need access to Wifi, Camera, Airdrop, Bluetooth, Precise location, Tracking, and camera roll. This is a data gathering device!! The camera doesn’t even work at all!

Response from developer

The app requires permissions such as Wi-Fi, camera, and location to enable real-time video streaming and device control. If the camera is not working properly, please make sure it is correctly powered on, connected to a stable network, and paired with the latest version of the app. If the problem persists, provide a detailed description along with screenshots or a video recording to z-iot@outlook.com so we can investigate further.

Account

How to get account number

Response from developer

Hi, thank you for your question. The account number (Device ID) can usually be found on the device label, packaging, or within the app after the device is added. If you’re unable to locate it, please contact us at z-iot@outlook.com with screenshots, and we will assist you.

You get what you pay for

These don’t cost much

Read privacy policy

Scared to use for in home system this is privacy policy explained by chatgpt Here’s a clear, detailed, and honest review of the Z-IOT Cam based specifically on the privacy policy you shared (not generic opinions):



🔍 Z-IOT Cam – Detailed Privacy & Security Review

🧠 Overall Verdict

Not recommended for security-sensitive use.
This app shows multiple high-risk privacy practices, contradictions, and over-permissions.



🚨 1. Major Red Flags

❗ Contradictory statements

The policy says:

“We do not collect or store data”

But elsewhere it clearly states collection of:
• IP address
• Device ID (IMEI, MAC, Android ID, IMSI)
• Usage logs
• Network data

👉 This is a serious transparency issue. Either poorly written or intentionally misleading.



❗ Excessive permissions (beyond necessity)

The app requests access to:
• 📍 Precise GPS location
• 🎤 Microphone
• 📷 Camera
• 📂 Full storage (read/write/delete SD card)
• 📋 Clipboard
• 📱 Phone number
• 📦 Installed apps list
• 📶 Full network control

👉 For a home security camera app, this is overkill.

A normal camera app needs:
• Camera
• Microphone (optional)
• WiFi

👉 Everything else = data collection expansion



❗ Device fingerprinting (very sensitive tracking)

The app collects:
• IMEI
• MAC address
• IMSI
• Android ID

👉 Combined, these create a unique, persistent identity of your device

This allows:
• Cross-app tracking
• Long-term identification even after reinstall

👉 This is high-risk from a privacy standpoint



❗ Data sharing with multiple third parties

The policy lists many SDKs including:
• Alibaba (Alipay)
• Tencent (WeChat)
• Umeng analytics
• Huawei / Xiaomi / Oppo push services

👉 Meaning:
• Your data may be shared across multiple ecosystems
• Each SDK may collect its own telemetry

👉 Result: loss of control over your data



❗ Data storage in China

“Data stored within the People’s Republic of China”

Implications:
• Different legal framework
• Potential government access under local laws
• No strong alignment with US/EU privacy standards



❗ Low credibility signals
• Contact email: Gmail account
• No strong company identity or global compliance references (GDPR, CCPA clarity weak)

👉 Suggests:
• Small or loosely structured company
• Lower accountability



⚠️ 2. Behavioral Risks in Real Use

📡 Always-on data collection

The app logs:
• Access time
• Device info
• Network status
• Usage patterns

👉 This creates a continuous behavioral profile



🎥 Camera-related risks

Because this app controls a surveillance camera:
• Live feed passes through their servers (likely cloud relay)
• Metadata + usage data collected alongside video usage

👉 Risk:
• Potential exposure of when and how you use the camera



📲 Installed apps list access

Used to check if apps like WeChat are installed

👉 Problem:
• This reveals your entire app ecosystem
• Not necessary for core camera functionality



📋 Clipboard access

👉 Can read copied data (passwords, OTPs, links)

Even if claimed “for convenience,” this is sensitive access



🟡 3. What is Normal (and acceptable)

Some permissions are expected:
• Camera access → for QR setup
• Microphone → for two-way audio
• WiFi info → for device pairing
• Notifications → for alerts

👉 These are fine — but not in combination with everything else



🧠 4. Practical Risk Assessment
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Bad

It is horrible, it is slow and lags like crazy, i sits on a frozen image for minutes before saying its connecting for the rest of the time

Response from developer

Hi, we’re very sorry for the experience you had. We understand how frustrating it is when the app is slow, freezes, or keeps reconnecting. We’re continuously working to improve performance and connection stability. Please try checking your network connection and restarting the app and device. If the issue persists, please contact us at z-iot@outlook.com with your Device ID and screenshots or a video of the issue, and our support team will assist you further. Thank you for your feedback.

Useless

Completely useless. The main webpage that the QR code brings you to is full of spam adds. Then you download the app from the AppStore and nothing loads, just stays on a white screen with a camera. Can’t do anything. Guess you get what you pay for, will be returning the product and deleting the app!

Utter rubbish

Rubbish worsened by endless adverts. Couldn’t set it up; instructions hopeless. £5 wasted. In the bin.

Zero Stars if I could.

This app plays ads when I’m trying to make an account. It’s garbage. I’m breaking the cameras required for this dog water app and erasing it. Glad I used a burner email for this trash.

Response from developer

Hello, we sincerely apologize for the issue you encountered. We understand that seeing ads during the account setup process can be inconvenient, and we are working hard to improve the process and strive to resolve this issue in a future update. For further questions, please contact us: z-iot@outlook.com Our support team will be happy to assist you and help you resolve the problem. Thank you for your feedback.

Unprofessional

I just bought your product and you feel the need to advertise to me through the app before I even use the product? I do not appreciate it at all. Unprofessional.

I also need to use the motion detection without using your cloud service.

Trash

The app is very frustrating! The questions asked are shady and trying to connect the camera to Wi-Fi or Bluetooth, is a nightmare. If you ever do get it connected the quality and overall performance sucks. Mine is going in the trash! So now I’ll have to order a new one….FROM a different company for sure. I won’t just look at the website reviews. I’ll be coming here to the App Store to check those also.
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App Not working

Can’t even get past the log in screen. I followed the instructions, created a log in, I found the device in the WiFi list but once I try to log in, I keep getting a message “This is device WiFi, Please switch networks.” It doesn’t matter how many networks I switch or I turn off or whatever, I cannot get in. Any suggestions??
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Response from developer

Hello, thank you for your feedback. The message "This is the device's Wi-Fi network, please switch networks" usually appears during the initial setup process. At this point, the camera hotspot has been detected, but network pairing is not yet complete. Please configure the Wi-Fi network in the app according to the instruction manual to continue the setup. If the problem persists, please provide a video tutorial and contact us at z-iot@outlook.com. Our support team will assist you. Thank you for your patience.

Read terms: Security may be an issue.

I purchased on AliExpress thought it’d be cool to have a cheap camera. However, it appears you need the app for it to run. To use the app you have to accept the terms and there’s quite a bit in there that you might want to read.

Response from developer

Thank you for your feedback! We completely understand your concern regarding the terms and conditions. We recommend carefully reviewing the terms as they contain important details about how the app and camera work, especially in terms of privacy and data usage. The app is required to operate the camera and access its features, so accepting the terms is part of the setup process. If you have any specific questions or concerns about the terms, please feel free to reach out to us at z-iot@outlook.com . We’re happy to clarify any points and ensure you have all the information you need. Thanks for sharing your thoughts, and we hope the camera works well for you once you get everything set up!

Not good

waste of time