Z User Reviews

Customer Experience

Positive experience4.6% of reviews
Neutral2.8% of reviews
Negative experience92.6% of reviews

~ Based on 108 written reviews from the US App Store.

Is Z Safe?

Z-IOT CAM does not appear safe based on available data. AppsHunter Safety Score for Z is 39/100.

This assessment is based on 65 user ratings, with an App Store average of 1.5/5.

Safety Analysis

9.2% of ratings point to a safe experience
4.6% of ratings suggest some concerns
86.2% of ratings point to a risky experience

~ Based on 65 App Store ratings for Z.

Is Z Legit?

Z-IOT CAM appears legitimate, with a few gaps. AppsHunter Legitimacy Score for Z is 73/100.

Based on 73 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Wish was better

Man this app takes to long to download n then still haven’t even got to set up the camera

Cloud storage not available

I succesfully connected the camera but cloud storage says not available

Horrible

Wasted my money buying this camera, in order for you to conect the camera you have to pay. For a suscription

Works

Connection in u.s. isn’t very difficult. I have slightly above average tech skills but have installed loads of cameras. You have to give the app time to install and connect. The process took me about 20 minutes from box to video. There are too many in app commercials but otherwise worth the money.

The vid doesn’t show😭

When i bought of AliExpress, I thought it would be cool to have a mini camera but after getting everything connected to the app successfully when I go to load the video the sound and everything else works. It’s just the vid shows this picture of this living room thats not mine. I think it’s the standard background. And I’ve literally tried everything. Pls help
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STOP don’t buy this

Wow this is by far the worst experience. They want access to everything, actually getting set up didn’t make sense, you don’t know what’s part of the login/registering process or ads, pop ups are awful and not to mention the quality is so bad. Save your time, money and energy!

Horrible camera quality

After going through all the loopholes the camera quality was so bad I couldn’t see my own face 1 foot in front of the camera

Doesn’t work without purpose

You gotta buy their storage to use it, they say mobile direct is free but does not work at all, just takes you to a random screen, highly recommended to delete the app. I doubt anything works at all, even with the subscription purchase. Not worth your time.

Why all the adds?!

There’s an ad when you launch, an add every thirty seconds, and they go on and on. Why would anyone do this with their software??? The app seems to work fine but the ads are unforgivable.

Bulb cam

So I bought one of your cameras, the E27 bulb ptz cams, it said it has the motion detection and I don’t get any notifications when I step in front of the camera. I don’t mind the ads, but can you please remove the ads when I first launch the app? People need to access the cameras fast in case an actual intruder comes. Please add an alarm feature where you can toggle the alarm, and it also takes very long for the camera to connect. Do I need to use the cloud service to get notifications? Can you please update your app to make it usable without paying for cloud storage? I use an sd card.
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App contains malware

The app necessary to use the camera contains ads that try to trick the user into installing malware or talking to scammers. I don’t think the app should have any ads and I don’t think the ads should be malicious, that tries to use social engineering to take over the routers and computers on my network, and to obtain my passwords and hack my email and bank accounts. Returning the camera right now and I deleted this app and will be changing my router password. Beware!
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SUCKS

Too much ads, anyways have a good day :D

Rubbish

Got this from Temu and installed easily enough but it is black and white and I cannot change the settings to motion record as it keeps popping up with a tip to sign up for cloud storage which I do not need.
Sending it back.

Don’t waste your money

I bought this cam so I can use it when I’m not home and it will not work unless my phone is near and connected to WiFi. Useless!!!

Response from developer

The camera requires a stable Wi-Fi connection for remote viewing and live streaming. Please ensure the device is properly connected to your home Wi-Fi network and bound to your account in the app. Once correctly configured, you should be able to access the camera remotely from anywhere using mobile data or another Wi-Fi network. If the issue continues, please provide a detailed description and send screenshots or a video to z-iot@outlook.com for further assistance.

The worst app I have ever used

This is by far the world’s worst app. It tries to sell you things, and the app doesn’t even work correctly. Utter piece of garbage.

Response from developer

We would like to understand the specific issues you encountered while using the app. Please provide a detailed description of the problem and send screenshots or a video recording to z-iot@outlook.com. This will help us investigate the issue and improve the user experience.

WASTE OF $ and time

This app and cameras are both made to steal my time and $. Wish I could get my money back.

Response from developer

We would like to better understand the specific issue you experienced with the camera or the app. Please provide a detailed description of the problem and send screenshots or a video recording to z-iot@outlook.com. This will help us investigate the issue and provide appropriate assistance.

It’s a Chinese intelligence gathering device

It hacks your wifi and shares the details with China. No reason for it to need access to Wifi, Camera, Airdrop, Bluetooth, Precise location, Tracking, and camera roll. This is a data gathering device!! The camera doesn’t even work at all!

Response from developer

The app requires permissions such as Wi-Fi, camera, and location to enable real-time video streaming and device control. If the camera is not working properly, please make sure it is correctly powered on, connected to a stable network, and paired with the latest version of the app. If the problem persists, provide a detailed description along with screenshots or a video recording to z-iot@outlook.com so we can investigate further.

Account

How to get account number

Response from developer

Hi, thank you for your question. The account number (Device ID) can usually be found on the device label, packaging, or within the app after the device is added. If you’re unable to locate it, please contact us at z-iot@outlook.com with screenshots, and we will assist you.

You get what you pay for

These don’t cost much

Read privacy policy

Scared to use for in home system this is privacy policy explained by chatgpt Here’s a clear, detailed, and honest review of the Z-IOT Cam based specifically on the privacy policy you shared (not generic opinions):



🔍 Z-IOT Cam – Detailed Privacy & Security Review

🧠 Overall Verdict

Not recommended for security-sensitive use.
This app shows multiple high-risk privacy practices, contradictions, and over-permissions.



🚨 1. Major Red Flags

❗ Contradictory statements

The policy says:

“We do not collect or store data”

But elsewhere it clearly states collection of:
• IP address
• Device ID (IMEI, MAC, Android ID, IMSI)
• Usage logs
• Network data

👉 This is a serious transparency issue. Either poorly written or intentionally misleading.



❗ Excessive permissions (beyond necessity)

The app requests access to:
• 📍 Precise GPS location
• 🎤 Microphone
• 📷 Camera
• 📂 Full storage (read/write/delete SD card)
• 📋 Clipboard
• 📱 Phone number
• 📦 Installed apps list
• 📶 Full network control

👉 For a home security camera app, this is overkill.

A normal camera app needs:
• Camera
• Microphone (optional)
• WiFi

👉 Everything else = data collection expansion



❗ Device fingerprinting (very sensitive tracking)

The app collects:
• IMEI
• MAC address
• IMSI
• Android ID

👉 Combined, these create a unique, persistent identity of your device

This allows:
• Cross-app tracking
• Long-term identification even after reinstall

👉 This is high-risk from a privacy standpoint



❗ Data sharing with multiple third parties

The policy lists many SDKs including:
• Alibaba (Alipay)
• Tencent (WeChat)
• Umeng analytics
• Huawei / Xiaomi / Oppo push services

👉 Meaning:
• Your data may be shared across multiple ecosystems
• Each SDK may collect its own telemetry

👉 Result: loss of control over your data



❗ Data storage in China

“Data stored within the People’s Republic of China”

Implications:
• Different legal framework
• Potential government access under local laws
• No strong alignment with US/EU privacy standards



❗ Low credibility signals
• Contact email: Gmail account
• No strong company identity or global compliance references (GDPR, CCPA clarity weak)

👉 Suggests:
• Small or loosely structured company
• Lower accountability



⚠️ 2. Behavioral Risks in Real Use

📡 Always-on data collection

The app logs:
• Access time
• Device info
• Network status
• Usage patterns

👉 This creates a continuous behavioral profile



🎥 Camera-related risks

Because this app controls a surveillance camera:
• Live feed passes through their servers (likely cloud relay)
• Metadata + usage data collected alongside video usage

👉 Risk:
• Potential exposure of when and how you use the camera



📲 Installed apps list access

Used to check if apps like WeChat are installed

👉 Problem:
• This reveals your entire app ecosystem
• Not necessary for core camera functionality



📋 Clipboard access

👉 Can read copied data (passwords, OTPs, links)

Even if claimed “for convenience,” this is sensitive access



🟡 3. What is Normal (and acceptable)

Some permissions are expected:
• Camera access → for QR setup
• Microphone → for two-way audio
• WiFi info → for device pairing
• Notifications → for alerts

👉 These are fine — but not in combination with everything else



🧠 4. Practical Risk Assessment
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