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Zaapi - All Chats in One Inbox

Zaapi - All Chats in One Inbox

Centralize, automate, engage

1 ratings
4 reviews
💼 Business
📊 Productivity
Free

Details

  • Released
  • Updated
  • February 10, 2025
  • June 29, 2026

Features

Developer

Zaapi Pte. Ltd.
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About

Consolidate all your customer conversations from various platforms like Facebook, Instagram, and WhatsApp into a single inbox. Automate responses with AI chatbots and streamline team collaboration for enhanced sales and efficiency.

✓Unified chat inbox
✓AI chatbots & automated responses
✓Advanced analytics
✓CRM & commerce integrations
✓Team collaboration tools
✓Agent assignment automation
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What's New in Zaapi

2.0.2

June 29, 2026

Housekeeping: - Deprecated old APIs

User reviews

Most RecentHighest RatedLowest Rated

Great user experience - time saving

First time trying Zaapi. Surprised to see it has made managing customer conversations quite easy, all in one place, neatly organized and incredibly efficient. I found the interface to be clean, intuitive, and user-friendly. Highly recommend Zaapi for anyone looking to streamline their messaging and customer service!
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DavidT333DavidT333

Game changer for chat and AI-powered support

Zaapi helped my brand handle high volume of customer chats and sell through social platforms. The team is very supportive. Definitely a must have for brand owners!
Lily Gao_mtLily Gao_mt

Simple Set Up

Clean UI. Just works.
adreeeaaladreeeaal

Gets the job done

Great job!
JasonLau24JasonLau24

Developer apps

Zaapi: Chat and Commerce Hub
Zaapi: Chat and Commerce Hub

Chat, Sell, Scale

💼 Business

(4)

Free
See developer apps

FAQ

What platforms does Zaapi support for chat integration?

Zaapi integrates chats from Facebook, Instagram, WhatsApp, LINE, Email, Shopee, Lazada, TikTok Shop, and Website Live Chat, consolidating them into one inbox.

Can Zaapi automate customer responses?

Yes, Zaapi offers AI chatbots and automated response features to handle customer inquiries efficiently.

Is Zaapi suitable for large teams?

Zaapi is specifically designed for large teams, featuring agent assignment automation and streamlined collaboration tools.

What kind of analytics does Zaapi provide?

Zaapi offers advanced analytics to help track performance, understand customer engagement, and optimize sales strategies across all integrated channels.

Does Zaapi have ads?

No, Zaapi does not contain advertisements, providing an ad-free experience for users.

What devices is Zaapi available on?

Zaapi is available on iPhone, iPad, and iPod, making it accessible across various Apple devices.

How often is Zaapi updated?

The latest version of Zaapi is 1.7.4, and it was last updated on March 11, 2026, indicating regular updates.

What is the age rating for Zaapi?

Zaapi has an age rating of 4+, making it suitable for a broad audience.