Zacks Mobile App User Reviews

Customer Experience

Positive experience42.0% of reviews
Neutral12.2% of reviews
Negative experience45.8% of reviews

~ Based on 426 written reviews from the US App Store.

What users say

Is Zacks Mobile App Safe?

Zacks Mobile App appears mostly safe based on user ratings. AppsHunter Safety Score for Zacks Mobile App is 84/100.

This assessment is based on 3,994 user ratings, with an App Store average of 4.2/5.

Safety Analysis

79.7% of ratings point to a safe experience
6.4% of ratings suggest some concerns
13.9% of ratings point to a risky experience

~ Based on 3,994 App Store ratings for Zacks Mobile App.

Is Zacks Mobile App Legit?

Zacks Mobile App appears to be a legitimate app. AppsHunter Legitimacy Score for Zacks Mobile App is 93/100.

Based on 93 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Continue to dashboard?

Every time I log in, the app shows an extra screen asking a question before letting me continue to the dashboard or portfolios. This step feels pointless. Who designed this? Why not take users straight to the dashboard after login?

Fix this and I’ll update my review.

Review Title: Security Concerns After My Email Appeared in the 2024 Data Breach

I discovered through a breach monitoring scan that my email address was listed as being included in the June 2024 data breach involving Zacks Investment Research.

According to the breach report shown in the scan, the compromised data reportedly included email addresses, IP addresses, names, usernames, passwords, phone numbers, and physical addresses. My email address was specifically identified as being part of that breach.

After learning that my email had been exposed, I began taking additional security precautions across accounts associated with that address. Since that time, I have also experienced a noticeable increase in spam and phishing emails and have had to reset passwords and strengthen security on several online accounts connected to that email.

I cannot independently verify the source of those messages or activity, and I cannot say with certainty that they are directly connected to the breach. However, discovering that my email address appeared in the breach understandably raised concerns for me about how personal data connected to financial platforms is stored and protected.

Anyone whose email appears in a breach should take immediate steps to protect their accounts, including changing passwords, enabling two-factor authentication where available, and monitoring accounts for suspicious activity.

My intent in sharing this review is simply to describe my experience and encourage strong cybersecurity protections and clear communication whenever user data may be exposed.
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Beware data breaches

My email and password were breached

Muy útil

Sus calificaciones y metodología de su Rank, son información de mucha utilidad

Crashes

I have the app on my 7th generation iPod touch with iOS 15.8.5. Just updated to version 5.1.9. The app crashes immediately on startup.

Serious(ly)?

The way Zacks neglects both website and app UX gives me serious doubts about the seriousness of their rating system, too!

Crashes

Just installed the update to version 5.1.8. The app STILL crashes immediately on startup!

Another update: version 5.1.7. the app still crashes immediately on startup! Another update: Version 5.1.6 still crashes immediately on startup! Another update: Version 5.1.5 still crashes immediately on startup! Update: Just installed update to version 5.1.4. The app still crashes immediately on startup. I have the app on my 7th generation iPod touch with iOS 15.8.5. Just updated to version 5.1.2. The app crashes immediately as I try to start it.
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Crashes

Another update: version 5.1.7 the app still crashes immediately on startup!

Another update: Version 5.1.6 still crashes immediately on startup!

Another update: Version 5.1.5 still crashes immediately on startup!

Update: Just installed update to version 5.1.4. The app still crashes immediately on startup. I have the app on my 7th generation iPod touch with iOS 15.8.5. Just updated to version 5.1.2. The app crashes immediately as I try to start it.
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Crashes

Another update: Version 5.1.6 still crashes immediately on startup!

Another update: Version 5.1.5 still crashes immediately on startup!

Update: Just installed update to version 5.1.4. The app still crashes immediately on startup.

I have the app on my 7th generation iPod touch with iOS 15.8.5. Just updated to version 5.1.2. The app crashes immediately as I try to start it.
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Data driven app

Ranks and trading services are great

Customer support

Individual property management and no workers

Not Convenient

I use Zack’s website and pay for investment services. The app does not provide the same level of convenience for assessing stocks. One feature that I miss is a return to the previous page. If I go in the wrong direction then I have to start over rather than ‘return’ to last page.

I’ll stick with the website.
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Critical situation here

Private access

Scam App

Watch out! This app is a scam. They will charge you 299 USD per month without your knowledge. Reported to the authorities.

Customer service nonexistent and was forced to pay $250+

I signed up for a one week trial. Used it ONE time and noticed how glitchy it was. Tried to go in the app to cancel and the page will not load. Reached out to customer service 3X now and only received one response “cancel through apple”. Well it’s too late because they waited until AFTER I was charged to tell me. And now apple refuses to refund me because it appears like a legit purchase. STILL cannot access app properly as it glitches out NON STOP. What a scam. Going to my credit card company now to fight this.
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Crashes

Update:
Just installed update to version 5.1.4. The app still crashes immediately on startup.

I have the app on my 7th generation iPod touch with iOS 15.8.4. Just updated to version 5.1.2. The app crashes immediately as I try to start it.

Does not protect your personal data

Zacks does not protect your personal data. Thanks to Zacks my personal data ended up on the dark web.

Won’t open on iPad

I love zacks and as a retail trader I use the app every day, but it won’t open on my iPad at all. I’ve turned the iPad off and on multiple times. I’ve uninstalled and reinstalled the app multiple times.

Something it’s wrong with signing up

It doesn’t let me create a password. It keeps going in circles taking me back to the previous page after sending me the email

Crashes

I have the app on my 7th generation iPod touch with iOS 15.8.4.
Just updated to version 5.1.2. The app crashes immediately as I try to start it.