Zao Asian Cafe User Reviews

Customer Experience

Positive experience54.5% of reviews
Neutral9.1% of reviews
Negative experience36.4% of reviews

~ Based on 22 written reviews from the US App Store.

What users say

Is Zao Asian Cafe Safe?

Zao Asian Cafe appears safe based on user ratings. AppsHunter Safety Score for Zao Asian Cafe is 96/100.

This assessment is based on 1,066 user ratings, with an App Store average of 4.8/5.

Safety Analysis

96.3% of ratings point to a safe experience
1.5% of ratings suggest some concerns
2.3% of ratings point to a risky experience

~ Based on 881 App Store ratings for Zao Asian Cafe.

Is Zao Asian Cafe Legit?

Zao Asian Cafe appears legitimate, with a few gaps. AppsHunter Legitimacy Score for Zao Asian Cafe is 65/100.

Based on 65 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

I love Zaos

I love zaos the fact that you can’t reach their stores and have to order in the app - and then Apple Pay doesn’t work I the app is a 1 star experience

Healthy and Fast!

We love taking our family here for a quick healthy and fast meal always delicious.

useless

you can’t order a fountain drink if you are doing a pickup order. if you buy in store there’s no way to earn points. i don’t really understand the point besides data collection.

Bait and Switch

Can’t use kids eat free promotion because there aren’t directions on how to do so. Wife and I can’t figure it out.

Love

Love the Riverton location. Nice people and always get catering orders right!

Missing Apple Pay

Gotta add Apple Pay. Manually entering a card is a pain

On

Awesome customer service!

Doesn’t work

Used to work, now doesn’t work. I place an order it gives me a time out error. I try again multiple times, same thing. I try a different day, same thing. I end up having to go in and order and I scan my receipt, it doesn’t add points. Sad.

Excellent

Thank You..

Always fast and tasty

Their service is always fast. Staff is always friendly. I love this place.

Good Food. Terrible App

App = 0 Stars.
Food = 4.5 stars.

The app never works properly to scan receipts for points. The app is a waste of time as is their loyalty rewards. The food is very good though.

Amazing

I love Zao the food is always amazing and the people are always so nice such as Gualberto was so kind and funny.

App locks on info screen

Trying to log on and the app is locked on an information input screen. Force closing the app and reopening it does not change anything. I suspect I’d have to uninstall the app and reinstall it which I’m not gonna waste my time doing.

Grateful they allow a combo rice and salad bowl

And your tofu is amazing!

No way to sign in

On this app and their previous one I have never been able to sign in aside from the first time. It accepts my email and password then when I go to input my phone it claims I already have the number in, which it would because I’m signing in. I’ve done this with the only two accounts it could be linked to and it’s really irritating. It’s one of my favorite places to go but I can’t collect any points or rewards because of this app.

Also, like someone else said, if you have to put in your phone and it rejects it, there’s no going back, I have to delete the app and redownload to start the process over again.
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great!

I love the Zao on 400 S, the food is always fresh, the employees are very friendly and always keeping the quality on the food.

Can’t login to old account and says “email is in use” app is trash.

0 stars

Code issues

The code wouldnt scan so we tried the receipt code and still wouldn’t work. I spent $20 and the points wouldn’t register.

Fresh & Satisfying

I had the chicken bowl with the mild curry sauce. It was superb! The food is fresh and light on the stomach. It’s a great healthy choice for eating out.

Quick and easy

Gives you all the options in a visual way to help you decide, quick and easy to use