Zavis

Zavis

Support agent inbox & calls

0 ratings
Free

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Details

  • Released
  • Updated
  • June 17, 2026
  • September 16, 2026

Features

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About

Zavis brings your customer conversations to your pocket. Stay connected with customers and your team wherever you are — reply to messages, take calls, and keep every conversation moving without being tied to a desk. Built for support and sales teams, the Zavis app gives agents a fast, focused mobile workspace for the Zavis customer engagement platform. What you can do: - Unified inbox — view and reply to customer conversations across your connected channels in one place. - Live chat & messaging — send text, images, audio, video, and files. - Voice calls — make and receive calls right from the app. - Contacts — look up customer details and history before you reply. - Real-time notifications — know the moment a new message or assignment arrives, so nothing slips through. - Team collaboration — assign conversations, switch between teams and accounts, and stay organized. - Powerful search — find conversations, contacts, and messages in seconds. Whether you're handling support requests, following up on leads, or jumping on a quick call, Zavis helps your team respond faster and deliver a better customer experience — from anywhere. Note: Zavis requires an account on your organization's Zavis workspace. Please contact your administrator to get started.
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What's New in Zavis

1.2.0

September 16, 2026

• Apps tab: open your organisation’s CRM apps from the new Apps tab, or from a conversation’s menu. • Better calling: dial colleagues by their extension, put calls on hold, and transfer calls — straight away or after a quick consult. • Notifications in Settings: see all your notifications in one place, with the unread count. • Clear cached data: refresh everything stored on your device from Settings, without signing out. • Security: calls now verify the phone server’s certificate, and signing out disconnects your phone line. • Fixes and improvements to notifications, calling and accessibility.

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