ZendBack
You Schedule. We ZendBack.
About
This app simplifies shipping and returns for residents of participating apartment communities. Schedule package pickups from your phone and have agents handle the drop-off at carriers like FedEx, UPS, or USPS. Receive real-time notifications throughout the process.
What's New in ZendBack
1.0.1
August 11, 2026
Bug fixes and improvements, including more accurate packing materials totals when selecting void fill.
FAQ
What is ZendBack?
ZendBack is a service that allows residents of participating apartment communities to schedule package pickups directly from their doorstep. An agent collects the package and hands it off to carriers like FedEx, UPS, or USPS.
How do I get started with ZendBack?
ZendBack is offered as a resident amenity through participating property management companies. If your building offers ZendBack, you will receive an invitation to get started.
What types of shipments can I use ZendBack for?
You can use ZendBack for retailer returns, personal shipments like gifts, and business shipments such as documents or equipment to a company or vendor.
Does ZendBack offer insurance for packages?
Yes, ZendBack includes up to $500 in declared-value coverage for your shipments. Optional higher coverage may also be available.
How will I know when my package has been picked up?
You will receive real-time notifications when your package is collected from your door and again when it is handed off to the carrier.
What devices does ZendBack support?
ZendBack is currently supported on iPhones. The app was last updated on June 23, 2026, with version 1.0.
Is ZendBack free to use?
Yes, ZendBack is offered as a free service to residents of participating apartment communities. There are no in-app purchases or advertisements.
How often is ZendBack updated?
The app was released on June 23, 2026, and its latest version is 1.0, last updated on the same date. Future updates will depend on the developer's release schedule.
