Zenwallet User Reviews

Zenwallet
Zenwallet
Payment Source Inc.

Customer Experience

Positive experience82.0% of reviews
Neutral6.0% of reviews
Negative experience12.0% of reviews

~ Based on 50 written reviews from the US App Store.

Is Zenwallet Safe?

Zenwallet appears safe based on user ratings. AppsHunter Safety Score for Zenwallet is 94/100.

This assessment is based on 5,893 user ratings, with an App Store average of 4.7/5.

Is Zenwallet Legit?

Zenwallet appears to be a legitimate app. AppsHunter Legitimacy Score for Zenwallet is 93/100.

Based on 93 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Awesome

Easy to handle love it

So convenient

An easy, dependable way to make sure my daughter has enough money with her.

Great - easy to use app

Zenwallet has been great from day one!!!! Easy, reliable and updates quickly. Love the different tabs and easy to understand info! Just wish that I could convert currencies a little easier, but not a real issue.

App vraiment utile.

J’adore cette application. Permet de tracker mes dépenses et de recharger ma carte n’importe quand, même durant les vacances. C’est tout ce que j’ai a dire.

Best App ever

Very reliable App, love it

Convenient and versatile

once you get around the fees the convenience of multipule currencies is great.

Très satisfait

Fonctionne très bien merci

Great card

Very easy to use and reload just like a real card I use online shopping gas lots of places

Garbage

These are horrible ever, I lost $ 541.80,
And they’re still saying I never have those fund available, that’s terrible. Bummer,
I really want to refund them

Awesome and easy

Super easy to use app that makes keeping track of your funds easy and quick

Got a Canada post Visa card, can’t use this

Can’t use this app as their is no option for my Canada post prepaid visa my card doesn’t have Zenwallet on it, no code

App won’t load

App stoped working about two weeks ago. It gets stuck in the welcoming page. Tried re-installing it and tried another iPhone. Same issue.

The best way to travel

This is the best and safest way to travel or to by merchandise on line! It’s fast and so darn easy!

Mixed Feelings

I have used this app before and loves how easy it was to transfer money to a different currency but now I am just frustrated. When transferring money from CAD to Sterling Pounds through the app I have made sure that I am always selecting Pounds as that is the currency I am picking. But when I go back in a little bit to make sure it has gone through it always shows up in USD. I have had witnesses that can confirm that I have been picking the right one, when contacting the customer service to try and see if they could help, they blamed me for picking the wrong currency. Came off the phone frustrated and disappointed.
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Practical

Very useful application that avoid you to go through the website entering password…etc.
And is safe

Better if.. Phone Transactions Notifications

App sucks and shows a bunch of pending transactions and whenever you really need to use your card it’s always declining man a waste of time

Bad customer support

Their service works. Then doesn’t work. Then works. Then doesn’t work.
If your issue crops up outside of their business hours, which are bankers hours. You’re S.O.L.
You can’t contact them via phone. Only live chat and email
Terrible service. I’ll be getting rid of their card the first chance I get.
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Work allow Emt now . Says over limit of 500 and I’m only trying 75.00

Won’t let me transfer to card now

RECONSIDER USING ZENWALLET

What was once a great app has turned into one of the worse apps for managing finances. One only had to wait a few hours at most for e-transfers from banks to be applied to prepaid credit cards; Now it can take days. Your money hangs in limbo once it has been deducted from your bank account after Zenwallet accepts it. In the interim Zenwallet is accruing interest for itself at your expense. In terms on banking this garners huge profits for financial companies while inconveniencing customers. Pass on Zenwallet
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Card Issues

I am so pleased with the service I have gotten from Zenwallet and Prepaid Visa.
I have recently had multiple issues with my card and even though it took a while the team has resolved them all.
Even though I am eligible for a regular credit card I prefer to use the prepaid card because I know I am not going into debt or paying high interest rates.
Thank you for your help resolving my issues
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