Zepp User Reviews

Customer Experience

Positive experience46.4% of reviews
Neutral16.0% of reviews
Negative experience37.7% of reviews

~ Based on 2,830 written reviews from the US App Store.

What users say

Is Zepp Safe?

Zepp appears safe based on user ratings. AppsHunter Safety Score for Zepp is 92/100.

This assessment is based on 81,735 user ratings, with an App Store average of 4.6/5.

Safety Analysis

90.3% of ratings point to a safe experience
4.5% of ratings suggest some concerns
5.1% of ratings point to a risky experience

~ Based on 81,735 App Store ratings for Zepp.

Is Zepp Legit?

Zepp appears to be a legitimate app. AppsHunter Legitimacy Score for Zepp is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Ótimo app

Aplicativo fácil de utilizar, não trava, carrega tudo de forma correta.

Driving not walking

It registered me walking when I was driving

Frequent Crashes & Delayed Data Sync

The Zepp app has been quite disappointing lately It crashes quite often, and the activity data is sometimes delayed by 30–40 minutes which makes it difficult to track activities properly I also feel the UI needs improvement Compared to some other fitness apps the overall experience feels less smooth and userfriendly I hope these issues are addressed in future updates, especially the app stability, data syncing, and overall UI experience
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Great app & watch combo

Very happy with the Zepp app, tracks everything so well.

I also really appreciate the Aura sleep & relaxation features. I completed the 2 week trial, and then subscribed to the Premium when the trial ended. To me the best part is the guided breathwork. There is a pleasant non-robotic male voice giving instructions, and animations that correspond to the inhale/exhale timings of the breathing exercises. All of this was very helpful to some one such as myself who is fairly new to Breathwork. The screen also shows my current heart rate so I can see how the breathing exercises are affecting my heart. At the end, it finishes up with a line graph showing my heart rate during the 5 minute exercise. I have other Breathwork apps, but this is the only one that can show my heart rate as I am doing the breathing exercises.

My only request is that they offer more variety, as of now there are only 4 different breathing exercises.

There are also meditations; I have tried a few and they are also very good. Nice variety of beginner & more advanced.

I’ve been with Amazfit & Zepp since 2018 when I bought my first sport watch, an Amazfit Bip. That watch finally gave out last month which prompted me to decide between another Amazfit or something else.

I am so pleased that the transition to a new Amazfit watch was seamless as far as the Zepp app is concerned; all my history going back 5 years has been retained. Very happy with my decision to stay with Zepp & Amazfit!
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Need half mile increments

This app is great! I love my Amazfit Band 7. The only thing is when setting workout goals and choosing a distance, it only allows you to choose whole miles.

Обновление все испортило

После установки последнего обновления ПО все стало работать криво и косо на ios .
Больше половины кнопок не попадают в экран телефона.
Невозможно настроить устройство.
Функционал часов после обновления полностью слетел.
Криворукие у вас разрабы.

Update

More updates needed on the application

great app

easy to use

Crashing

Is it me and my iPhone only or has this app become useless?

Resistance

How do you account for resistance training

Not Good!

No Tai Chi, indoor walk, functional strength training that I do.

Lot of food

The zepp app is great in my POV the only thing that I feel like needs to be more accurate is the AI analyzing to log your food could be more accurate and for the sleep sounds the sounds can be like there could be more free sounds overall the app is great maybe a different UI design will catch the users eye like a bit more modern.
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Nick webber

Love this app. Works seamlessly with my watch. Shows me everything I need to assist in my weight loss and maintaining good health and fitness.

Great app & watch combo

Very happy with the Zepp app, tracks everything so well.

I also really appreciate the Aura sleep & relaxation features. I’m doing the 2 week trial, and I do think I am going to pay for the Premium when the trial ends. To me the best part is the guided breathing exercises. There is a pleasant male voice giving instructions & square or circular animations that correspond to the exercise and they are very helpful to some one such as myself who is fairly new to Breathwork. The screen also shows my current heart rate so I can see how the breathing exercises are affecting my heart. At the end, it finishes up with a line graph showing my heart rate during the 5 minute exercise. I have other Breathwork apps, but this is the only one that can show my heart rate as I am doing the breathing exercises.

My only request is that they offer more variety, as of now there are only 4 different exercises.

I’ve been with Amazfit & Zepp since 2018 when I bought my first sport watch, an Amazfit Bip. That watch finally gave out last month which prompted me to decide between another Amazfit or something else.

I am so pleased that the transition to a new Amazfit watch was seamless as far as the Zepp app is concerned; all my history going back 5 years has been retained. Very happy with my decision to stay with Zepp & Amazfit!
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No sleep date nor way to input it

Was working fine but then decided it would record one night. Worked for 10 days then so far two nights of data not recorded. No was to input manually. No response from feedback. Very poor. Watch (Bip6) records heart rate. But can’t say what resting HR is… Hybridcharge can’t be calculated without sleep data. 🤷🏼‍♂️
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Watch Got Water Blasted in Hawaii.!!?!?

Buttons non functional… need to completely DRY OUT ; to see if watch returns

Suggestion

I have one suggestion… body temperature please 🙏🏽

Good App But Some Health “Data” Tracking Unnecessary

I can see gray potential in the app, but there is a number of unnecessary health “data” tracking toggle requirements. Every single time I open the app it tries to force me to turn on every single health tracking toggle. I myself do not need every single one to be tracked. I only mainly want stress, or heart rate. To force every single person to turn on those is completely unnecessary and overwhelming. Not everyone does cycling, not everyone wants their steps tracked, not everyone wants to track their exercises, heart rate, etc..

Please fix this!!
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An sich super, wenn das tägliche entkoppeln nicht wäre

Die App ist super und die Bedienung ganz gut. Leider entkoppelt sich die Uhr dennoch 1-3 mal täglich so vom iPhone, dass auf der Uhr dann keine Benachrichtigung mehr angezeigt wird. Durch die Möglichkeit Remove kann man das zwar durch entkoppeln und wieder koppeln aktivieren, aber alle zuvor ausgewählten Apps für die Benachrichtigungen sind zurückgesetzt und ich muss wieder die ca 22 von 154 manuell auswählen, wenn ich nicht alle behalten möchte, um zB Akku zu sparen. Ich überlege schon, die Uhr (Amazfit BIP max) wieder zu retournieren, weil es echt nervig und mühselig ist. Wenn es funktioniert, ist die Bedienung vom Beantworten, löschen, Anrufe annehmen und führen echt sehr gut. Daher 4 Sterne, würde 5 geben, wenn das Problem mit täglichem wiederherstellen bei iOS gelöst wird. Habt ihr das Problem in Bearbeitung?
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Most common exercises missing

Why is there no machine leg extension, leg curl, hamstring curl, hip adductor / hip abductor exercises listed!!

These are the most common leg exercises everyone does. There’s a million exercises listed that no one in history has ever done, but none of the most common leg ones.

It makes no sense. Otherwise the app works well, but missing key exercises is bizarre
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