Love but to many bugs
Love this app but the videos never load for me so I only learn maybe half the words and it really sucks since I want to continue using it and paying for it
Great customer service
I love this app! I had one little concern. I let them know the concern & they responded and had it fixed within an hour.
Not loading
Awesome app!! Love that I'm able to learn from videos of multiple people! Only thing is a LOT of the clips don't ever load, so I'm having to search it up elsewhere, and the "challenges" I don't get right because I can't play the video
An amazing app with an even more amazing team behind it!
I’ve been using Ziggy ASL to learn American Sign Language, and I can honestly say I’m loving the experience! The app is engaging, easy to navigate, and makes learning ASL enjoyable. I’ve already learned so much, and I love being able to build my knowledge step by step.
I did experience a technical issue where some of the images and videos demonstrating signs weren’t loading, which made it difficult to follow certain lessons. I reached out to customer support, and I was genuinely impressed by their response. They got back to me, informed me that an update had been released, and asked me to check whether the issue had been resolved. I updated the app, went back to check, and everything worked perfectly!
What really stood out to me was how quickly they responded and how willing they were to address the problem. It’s one thing to create a great learning app, but having a team that genuinely listens to its users and cares about their experience makes such a difference.
A little note to other users: Ziggy ASL is still a relatively new app, and like any new platform, there may be occasional bugs or technical hiccups along the way. If you experience an issue, I encourage you to reach out to their support team before immediately leaving a negative review. Give them an opportunity to help! Speaking from my own experience, there is a genuinely wonderful team behind this app, and they are clearly doing their absolute best to improve the platform and provide users with a great learning experience. Sometimes a little patience and communication go a long way!
I’m genuinely happy with Ziggy ASL and excited to continue my learning journey. Thank you to the entire team for creating such a wonderful resource, being receptive to feedback, and showing that you truly care about your users.
Keep growing, keep improving, and keep doing what you’re doing! You’re doing a wonderful job. ❤️
Highly recommend! Five stars from me! ⭐⭐⭐⭐⭐
I did experience a technical issue where some of the images and videos demonstrating signs weren’t loading, which made it difficult to follow certain lessons. I reached out to customer support, and I was genuinely impressed by their response. They got back to me, informed me that an update had been released, and asked me to check whether the issue had been resolved. I updated the app, went back to check, and everything worked perfectly!
What really stood out to me was how quickly they responded and how willing they were to address the problem. It’s one thing to create a great learning app, but having a team that genuinely listens to its users and cares about their experience makes such a difference.
A little note to other users: Ziggy ASL is still a relatively new app, and like any new platform, there may be occasional bugs or technical hiccups along the way. If you experience an issue, I encourage you to reach out to their support team before immediately leaving a negative review. Give them an opportunity to help! Speaking from my own experience, there is a genuinely wonderful team behind this app, and they are clearly doing their absolute best to improve the platform and provide users with a great learning experience. Sometimes a little patience and communication go a long way!
I’m genuinely happy with Ziggy ASL and excited to continue my learning journey. Thank you to the entire team for creating such a wonderful resource, being receptive to feedback, and showing that you truly care about your users.
Keep growing, keep improving, and keep doing what you’re doing! You’re doing a wonderful job. ❤️
Highly recommend! Five stars from me! ⭐⭐⭐⭐⭐
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Ziggy is AWESOME!
i’ve learned so many new signs and i reached out for support about a bug issue and they not only got back to me super fast but fixed the bug super quick! it’s been great!! Everyone should download ziggy!!!
Ziggy for IPad
I LOVE this app! I love that it forces me to actually sign, unlike Lingvano. However, while I’ve had no glitches on the phone app, all too often on the IPad, the videos don’t work. It says to reload, but that never works. I get things wrong because it’s a total guess when you can’t see the sign at all. Please work on this glitch.
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Meh
I really wanted to like it but some of the videos simply won’t load. It’s the most undated version. I tried it off and on the WiFi and some videos simply wouldn’t load.
Pretty good
I like this app, saw it advertised on TikTok and wanted to switch to Ziggy from the app I’m already using to learn ASL. However, within minutes of using it, the “please” sign wouldn’t load repeatedly. I cancelled my membership, maybe I’ll try again after a bit to see if it works more reliably.
App issue
Some of the signs wont load for me so its hard to even learn the sign and if i guess it ruins my streak. I would appreciate it you guys could fix that issue and maybe even make the app free instead of paying 70 yearly. Im sure people would love that if the app is free and would recommend to others. App is nice just a few issues.
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Glitch
Sometimes the sign doesn't show. Try again button doesn't work. Quiz questions is still on the picture that didn't come up. Otherwise when picture show it is easy to use.
Love
It helps me learn how to sigh
Video missing
Has potential but after the first two lessons, it will not continue,
video is missing so my alternative to watch the videos on instagram.
video is missing so my alternative to watch the videos on instagram.
B
Some of the signs would not load.
AI characters & videos not loading
Some videos don’t load & the lazy use of AI for your mascot is revolting
I hate Ziggy
Its a one star because you do a lesson and then they make you pay for it.
Many videos don’t load
Lots of hiccups in my first 7 minutes, ultimately most videos wouldn’t load- such as please. Was ready to pay for annual and glad I had a free trial
Really wanted to love
I wanted to love this because my son is deaf and we are really trying to learn asl. When the app worked it was great but every single lesson had multiple images/videos that wouldn’t load so we were missing half the new signs. I updated my phone and it didn’t help at all.
Grandpa
My grandpa may go deaf soon and I still want to talk with him. I hope it really helps!
Video errors
Really great potential with this app. Love the lessons so far but 50% of the signs are not loading. I’m spending a lot of time googling how to sign some of the phrases because the load again/try again buttons do nothing. Wish I could share a video or screenshot of it in real time. Of the signs I am learning, it’s a great app and really easy to navigate. Just a bummer I paid for this and I can’t see many of the signs.
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Response from developer
Hi! Please update the app and try again. Email support@ziggyasl.com if you face the same issue
1 problem
It’s pretty good the only thing is that when I was trying to learn please in sign language it would not show the video.
