Zigzag User Reviews

Customer Experience

Positive experience70.8% of reviews
Neutral4.7% of reviews
Negative experience24.5% of reviews

~ Based on 277 written reviews from the US App Store.

What users say

Is Zigzag Safe?

Zigzag - Dog & Puppy Training appears safe based on user ratings. AppsHunter Safety Score for Zigzag is 96/100.

This assessment is based on 3,748 user ratings, with an App Store average of 4.8/5.

Safety Analysis

95.4% of ratings point to a safe experience
2.6% of ratings suggest some concerns
2.0% of ratings point to a risky experience

~ Based on 3,748 App Store ratings for Zigzag.

Is Zigzag Legit?

Zigzag - Dog & Puppy Training appears to be a legitimate app. AppsHunter Legitimacy Score for Zigzag is 88/100.

Based on 88 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Fun and Informative

What I like about this app is that you feel that both you and your puppy are in the journey together.
The learning pathway easy to follow and if your furbaby needs some extra time on an activity or skill, another opportunity appears later on.

A little buggy!!

Enjoyed using the app but it’s showed that my dog has been 80% of its full size for 4 months now. Unless it’s due a massive growth spurt out of nowhere!

5 stars

Easy to follow 5 stars

Good app and learnt a lot

The app is good, the lessons, FAQs all great. The walking information is awful and can never be relied on. Last week it was saying my 7 month old god needs 2 160 min walks, this week it says 2 25 min walks. This isn’t an isolated blip, but happens all the time. It does create doubt and makes you double check other info with other sources
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Frustration

Constant problems with accessing data, lacking technical support , cancelled after 3 days trial!

Response from developer

Hi, so sorry to hear you're having issues with the app. Please drop a message to contact@zigzag.dog and we'll be happy to look into this for you. Kind Regards, Lorna

Amazing!

As a first time dog owner this has just been a lifesaver. I have been able to learn so much before picking up our pup.
Honestly so worth the subscription, very impressed 👏

Inconsistent messaging from coaches

I like the structure of the app but have pretty much stopped using it after a ‘coach’ told me it was unrealistic to expect my puppy to stay alone at four months old and that it is like sending a toddler to college. That my puppy might not be able to be left alone until he is 10 months old! This flies in the face of all other training we have received and certified trainers have told me this is bananas. We have basically abandoned the app at this point. Some of the content we got through was good but
I don’t really have confidence in the trainers, which was the main reason I went with the paid subscription.
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Response from developer

Hi, thank you for your review and feedback, sorry to hear you were not entirely happy with your experience. If you'd like to discuss this any further please do drop a message to contact@zigzag.dog and we'll be happy to look into it. Have a wonderful day! Lorna

Perfect for new dog parents

Just pawfect and easy to follow along. Always easier to keep up than catch up. Great app. Thank you 💐

Freemium

I’m so tired of apps NEEDING a subscription service. It’s dumb and unnecessary. Make apps free again or at least just have a free trial limit where you can only access like three lessons a day, and not make it to where you get one free lesson and then have to pay. Spent more time making my account than I actually got to learn before it demanded my money. 🙄
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Review

My small little pup knows how to listen to these steps and its very helpful for him and me and its very easy to do

Doesn’t work.

It let me make an account but I can’t get past the “choose your breed” question. There are none to choose from.

Day to Day help with puppy

Zigzag provides detailed and timely information for training my puppy. Plus, I can reread and calibrate the lessons.

.

I’ve never seen my dog so focused in my life and he’s a puppy!

Must have for Puppies!

I looked at many training items before I brought my puppy home and this app is amazing! I’m so impressed with all it does. The free version gives you 3 lessons a day and the difficulty gradually increases. Without it I wouldn’t really know what to do and it’s been great to have the gradual increases.
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Response from developer

Hi, Thank you very much for your lovely review. We're so glad you're enjoying the app! Feel free to reach out any time if you require any further support. Have a fantastic day! Lorna

Missing bred

My did is pure breed English Shepard. You have every version of Shepard in your list but English.

Was working great but now I don’t see anything

Was using this app to train my puppy and the lessons and content were great. I also subscribed for the year. Suddenly as of today, content seems to have disappeared and a lot of pages display nothing. Please look into this and fix it soon!

Breed Choice Not Working

My husband and I both tried to download this app and select a breed. The app doesn’t recognize any breeds nor does it give options to choose from.

Highly do not recommend.

App just bugged out in the first initial use while making a profile. It gets stuck on the put in your dog breed page. Doesn’t pull up any breeds. I reinstalled, deleted all data, tried with wifi, tried on cellular data. I shouldn’t have even tried all of that. If an app freezes up first page I wouldn’t spend money on it.
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Terrible app

One of the worst apps I’ve used. It’s inconsistent, doesn’t keep my information, and they provide little to no customer support of any value. I would stay away from this app.

Preparing my dog with Zigzag!

This app helps me prepare when my puppy isn't home yet and its very helpful!