I got a free trial of this app through Purina rewards. The lessons/self led modules are very easy to follow and I enjoyed them. The information in them is no different to a book I got for free at the library but I can see the appeal of how it walks you thru each step. However the one time I used the trainer chat I was very taken aback by the results and would not use it again. I asked if it’s ok to have my puppy sleep in her pen for now while I work on introducing the crate, or if I should make more of an effort to get her to sleep in the crate instead of the pen. The response made it seem like I was asking if I can put my puppy in the crate for 10 hours at a time and said my expectations are off-I didn’t share any expectations, just a question. The trainer said my puppy may not be able to be alone until she is 10 months old. That really took me aback because how would anyone get anything done? I absolutely do not expect to leave my puppy for hours at a time, but everything else I have read and heard from her veterinarian suggested to get her used to being alone for an appropriate amount of time based on her age. I thanked her for the advice and said my puppy is fine being left alone (again not for long) She doesn’t whine or bark, and usually plays with her toys then falls asleep. The trainer’s response was that it is likely she’s not happy but is afraid of predators so she wants to stay quiet….while shaking her toys around and having fun? I deleted the app.
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