Unfortunate problems, deteriorated service
Latest version 4.0.2 crashed
Scammed me with no response
Data scam
Stopped working
Great when it works and eSIM is not removed
Support is patchy - it was good but now I don’t get responses to emails and chats are closed without contact with myself.
However when you use “ In Country “ the sim works well and speeds are good ( I’ve used all over Europe and US) after a short settling in period where the link is 4G then moves to 5G.
Setting to “automatic “ goes not always give the best local provider - play around with this setting to pick the best local provider
Fake Unlimited
Saves a lot of money and time
Couldn’t activate sim in Turkey
Worked perfectly until recent “updates”
US Norwegian and Swedish purchases stopped working with data limit not reached before expiry date.
UK purchase which was noted as Vodafone would not connect to their network.
Now Customer Service archiving and closing my chats without contacting myself.
Be wary!
Clifford Van Ristell
Not working
Support to be improved
Great eSIM travel app!
Response from developer
Thank you for your positive feedback! We're thrilled to hear that you found the eSIM purchase and setup process easy, and that you appreciate the user-friendly interface for tracking plan usage and expiration dates. We're also glad to know that our prices were competitive and the coverage met your expectations. Your satisfaction is our priority, and we hope to continue providing you with great service on your travels. Safe journeys!
The Best Travel Sim Ever
Slow connections
Downgrading the speed of internet to 512 kbps is makes unlimited plans highly not worth it as opposed to other esim providers who don't throttle connections.
The 1gb and 5gb plans and all all work very well though, it kind of depends what you are seeking for internet.
Response from developer
Thank you for your feedback. We're glad to hear that the app works well for you in the short term and that you find our 1GB and 5GB plans effective. We understand your concerns regarding the speed reduction on our unlimited plans. Your input is valuable, and we are continuously working to improve our services. We will take your feedback into account as we strive to offer better options without compromising speed. Thank you for choosing our service and sharing your experience.
app under maintenance almost always
Response from developer
Thank you for your feedback. We apologize for any inconvenience caused by the frequent maintenance. We're working hard to minimize downtime and improve the app's reliability. Your experience is important to us, and we appreciate your patience as we make these necessary improvements. Thank you for bringing this to our attention.
Recommend
Response from developer
Thank you for your fantastic feedback! We're thrilled to hear that the ZIM app has simplified your data usage during international trips and that you find it intuitive and hassle-free. It's great to know that our competitive prices have helped you save on roaming fees. We're committed to providing practical and efficient connectivity solutions for travelers like you. Safe travels, and thank you for choosing ZIM!
Brutal
Response from developer
¡Gracias por tu comentario! Nos alegra saber que encuentras nuestra app súper fácil de usar y que te acompaña en tus viajes. ¡Esperamos seguir siendo tu opción preferida para mantenerte conectado en el extranjero! ¡Buen viaje y gracias por elegir ZIM!
La mejor aplicación de sin que he usado nunca!
Me ha encantado.
Response from developer
¡Muchas gracias por tu comentario! Nos alegra mucho saber que nuestra app te ha facilitado tanto tus viajes y que haya funcionado tan bien para ti. Agradecemos tu recomendación y nos encanta saber que estás satisfecho con nuestro servicio. ¡Buen viaje y gracias por elegir ZIM!👌
