Slow
Too slow delayed upload
Notifications on app
Should be updated every time it’s being used just like text messages. If it says you have 10 and it gets checked then it should eliminate those notifications down to zero and you shouldn’t have a number marking you have messages to read when they have already been read.
Response from developer
Sorry to hear about your experience, and we want to get to the bottom of it. We have passed the feedback to our team.
Freight/crew
I love how I can have Zipline on my personal phone and can look at up coming planograms
Why do you glitch?
Overall, Zipline is a very useful tool and does a great job of keeping communication and tasks organized. However, for a platform designed for work, it can be extremely frustrating when it’s constantly glitching. At times, trying to open a task or message just redirects back to the home page instead of where it’s need to be, which slows down productivity. Aside from the occasional technical issues, it’s a great platform that has been very helpful for communication and day-to-day operations.
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Response from developer
Oh no, sorry to hear about your experience, and we want to get to the bottom of it. Could you please reach out to our customer support team in the pink bubble or at support@retailzipline.com so they can investigate and open a ticket? Any recordings and steps to reproduce would be very helpful.
iPhone 17 Pro, Resolution set for Pro Max?
I use an iPhone 17 Pro, but after the most recent update the buttons at the top right and bottom right are nearly off the screen and the entire app looks off. It feels like it was optimized for the Pro Max and not adjusted for the Pro, and I’m seeing only the majority of the app, with a bit around the edges just missing. I’m not seeing any settings that would allow me to tell it I’m using a 17 pro, nor should I really have to, the app should be able to tell what phone I’m using and load in at the correct resolution.
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Response from developer
Oh no, sorry to hear about your experience. Could you please reach out to our customer support team on the pink bubble or support@retailzipline.com so they can investigate and open a ticket
Portion of screen running off of the screen
In the latest update items on the right side of the screen are running off the page and I can’t read everything. How can I fix this? Or can you do another update date and fix this glitch
Beautification fails again
The newest update to Zipline in general broke the app. Very sad I like to get this out of the way before I get to work now I can’t 🥺
bugs
the mobile app is bugged out. when you try to move to a new screen, it glitches out and reverts back to a previous screen instead. when u open teams in the app it takes you back to the home screen, when you try to open personal profile page it reverts back to messages page, and wny time you go to a form or anything from the library section it will either kick you out or scroll through loading pages until it ends up back to where you started. these bugs make using the app on mobile devices nearly impossible, and theyve only gotten worse over time.
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Response from developer
Oh no, sorry to hear about your experience. Could you please reach out to our customer support team on the pink bubble or support@retailzipline.com so they can investigate and open a ticket
worst app
Been using the app for 4 years(not by choice, for work) and its never improved or stopped crashing and lagging you have to close and reopen the app to do anything
Slow to much over repetitive information to be lost in
To
Much information is repeated in multiple places less is more glitches every time used never gets to the screen I click on so much time spent in this poor app
Much information is repeated in multiple places less is more glitches every time used never gets to the screen I click on so much time spent in this poor app
Hi
It’s not allowing me to see my team members on here.
Sm
Would like to see Associates to be able to read Zipline when not clocked in so they are able to read things like dress code , birthdays , New upcoming in company initiatives.
If I look at my messages then go to assessments it just loops forever until I have to reset the app
App sucks
Cashier
Good place to get current information as to what’s going on DB supply.
FIX THE DAMN APP!!
Clearly, you don’t listen to your customer reviews!!!!
Search
The search option on the app doesn’t work because the title bar in the search engine is over where you enter the search.
Glitch
It glitches sooooo bad.
How to access multiple stores?
I work 2 different stores, yet Zipline only allows me access to one at a time… & which store it allows, is based on where I logged on last IN a store. For example, if I am scheduled at store #1 on M,W,F & store #2 on T,R….. then I am never able to use Zipline from my phone. If I am scheduled at the same store for several shifts in a row, I am unable to use phone shift #1, but after signing in at store level on first shift, then the system updates & I can sign on via phone on subsequent shifts. Is there a way to add a pharmacist to 2 stores at the same time?
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Response from developer
Oh no, sorry to hear about your experience. You should be able to be assigned to 2 different teams based on the user alignment. Please reach out to the pink bubble or contact support@retailzipline.com with your concern, and they should be able to assist you.
No Face ID
Ridiculous not to have Face ID for easy login. Can’t mute notifications for individual groups? WTH
Great managment tool
So helpful for communication and task organization. Keeps my team on task. Easy to use interface.
