Zipline Inc. Reviews: Is It Legit?

Customer Experience

Positive experience31.3% of reviews
Neutral8.4% of reviews
Negative experience60.3% of reviews

~ Based on 131 written reviews from the US App Store.

What users say about Zipline Inc.

Is Zipline Inc. Safe?

Zipline Inc. appears safe based on user ratings. AppsHunter Safety Score for Zipline Inc. is 95/100.

This assessment is based on 21,117 user ratings, with an App Store average of 4.7/5.

Safety Analysis

93.3% of ratings point to a safe experience
2.4% of ratings suggest some concerns
4.2% of ratings point to a risky experience

~ Based on 21,019 App Store ratings for Zipline Inc..

Is Zipline Inc. Legit?

Zipline Inc. appears to be a legitimate app. AppsHunter Legitimacy Score for Zipline Inc. is 93/100.

Based on 93 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Horrible

Every time I login on my mobile phone I get a authentication error, I have to delete and reinstall wait for the download again just to get logged in & it’s hard to do daily task or assessments that need to be taken as a ASM.

Game changer

Zipline has increased productivity beyond our highest expectations :)

Does not let me switch stores

The store switch function does not work

update?

The app doesn’t update notifications when completed until reopened. Print button doesn’t always appear on all screens and when it does it doesn’t print all pages.

Slow

Too slow delayed upload

Notifications on app

Should be updated every time it’s being used just like text messages. If it says you have 10 and it gets checked then it should eliminate those notifications down to zero and you shouldn’t have a number marking you have messages to read when they have already been read.

Response from developer

Sorry to hear about your experience, and we want to get to the bottom of it. We have passed the feedback to our team.

Freight/crew

I love how I can have Zipline on my personal phone and can look at up coming planograms

Why do you glitch?

Overall, Zipline is a very useful tool and does a great job of keeping communication and tasks organized. However, for a platform designed for work, it can be extremely frustrating when it’s constantly glitching. At times, trying to open a task or message just redirects back to the home page instead of where it’s need to be, which slows down productivity. Aside from the occasional technical issues, it’s a great platform that has been very helpful for communication and day-to-day operations.
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Response from developer

Oh no, sorry to hear about your experience, and we want to get to the bottom of it. Could you please reach out to our customer support team in the pink bubble or at support@retailzipline.com so they can investigate and open a ticket? Any recordings and steps to reproduce would be very helpful.

iPhone 17 Pro, Resolution set for Pro Max?

I use an iPhone 17 Pro, but after the most recent update the buttons at the top right and bottom right are nearly off the screen and the entire app looks off. It feels like it was optimized for the Pro Max and not adjusted for the Pro, and I’m seeing only the majority of the app, with a bit around the edges just missing. I’m not seeing any settings that would allow me to tell it I’m using a 17 pro, nor should I really have to, the app should be able to tell what phone I’m using and load in at the correct resolution.
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Response from developer

Oh no, sorry to hear about your experience. Could you please reach out to our customer support team on the pink bubble or support@retailzipline.com so they can investigate and open a ticket

Portion of screen running off of the screen

In the latest update items on the right side of the screen are running off the page and I can’t read everything. How can I fix this? Or can you do another update date and fix this glitch

Beautification fails again

The newest update to Zipline in general broke the app. Very sad I like to get this out of the way before I get to work now I can’t 🥺

bugs

the mobile app is bugged out. when you try to move to a new screen, it glitches out and reverts back to a previous screen instead. when u open teams in the app it takes you back to the home screen, when you try to open personal profile page it reverts back to messages page, and wny time you go to a form or anything from the library section it will either kick you out or scroll through loading pages until it ends up back to where you started. these bugs make using the app on mobile devices nearly impossible, and theyve only gotten worse over time.
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Response from developer

Oh no, sorry to hear about your experience. Could you please reach out to our customer support team on the pink bubble or support@retailzipline.com so they can investigate and open a ticket

worst app

Been using the app for 4 years(not by choice, for work) and its never improved or stopped crashing and lagging you have to close and reopen the app to do anything

Slow to much over repetitive information to be lost in

To
Much information is repeated in multiple places less is more glitches every time used never gets to the screen I click on so much time spent in this poor app

Hi

It’s not allowing me to see my team members on here.

Sm

Would like to see Associates to be able to read Zipline when not clocked in so they are able to read things like dress code , birthdays , New upcoming in company initiatives.

If I look at my messages then go to assessments it just loops forever until I have to reset the app

App sucks

Cashier

Good place to get current information as to what’s going on DB supply.

FIX THE DAMN APP!!

Clearly, you don’t listen to your customer reviews!!!!

Search

The search option on the app doesn’t work because the title bar in the search engine is over where you enter the search.