ZK Atlas User Reviews

ZK Atlas
ZK Atlas
XiaMen Teco Electronic Technology Co., Ltd.

Customer Experience

Positive experience8.3% of reviews
Neutral16.7% of reviews
Negative experience75.0% of reviews

~ Based on 12 written reviews from the US App Store.

Is ZK Atlas Safe?

Not enough ratings yet to assess ZK Atlas.

Is ZK Atlas Legit?

ZK Atlas appears to be a legitimate app. AppsHunter Legitimacy Score for ZK Atlas is 80/100.

Based on 80 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Revert the app to the previous version

This app is now completely broke. Either fix it or revert back to the previous version.

Still cannot enter the server address!

Broken

The app is completely broken

Doesn't work

As of latestupdate thhe app is unusable. It shows a field "no recent controlers" with no way yo select or type anything

Can add server details

Doesn’t work - When you Scan authorisation and it just says no recent controllers - cant add any details. Doesn’t work at all

App is useless with the latest update

The app was bad but now it is worse. You cannot select the controller after scanning the barcode. 100% trash and it has been like this for 2 months. No fix yet. I wonder what developers are doing.

Revert the app to the previous version

This app is now completely broke. Either fix it or revert back to the previous version.

Can’t use app

Can’t even see my into app it’s impossible. How is this so bad?

Broken

Most recent update broke the app. Not able to input a controller and therefore not able to log in.

Latest Release Not Allowing Controller Name

As of 27-June-2023, latest version (2.0.0) does not allow a controller name to be entered. My staff has now lost use of the app.

User Menu Search Filter - Lacks Functionality

When compared to the ZKTeco web interface, the User menu search does not support partial filters. Specifically, on the mobile App, when entering a value in the First Name or Last Name fields, it needs to contain the exact spelling to obtain a results set from the search.

However, when compared to the web interface, one only needs to enter a partial criteria in either name field. For example, if “Andr” is entered in either Name field, any entry that “Contains” that string of characters is returned in the search results.

In our use case, having partial filter functionality on the mobile App would be very helpful, especially when the operator does not know how a complete name might be spelled.

Would hope this gap in functionality is addressed in the next release.
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Basic capabilities supported

The mobile app supports the basic functions. It would be most helpful for the Events menu item to include the card number for Access Denied (Unknown Card Number) events.

Some clunkiness

There is some major clunkiness that needs to be worked out. For example I give a user the ability to monitor and issue commands to doors and in the settings I give them access to the commands to set door mode unlocked and card only. They end up having card only and pin only. TONS of potential with some kinks to be worked out. I’ll revise review on fixes to the app.
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