2025
Please update your app. Its crashing
ZERO STARS…RUBBISH !!!!!
I bought a few of these a few years ago. Now you cannot use the app to stay logged in or even control the lock without pairing then going to administrator mode then unlock. Nothing else works !!!
Update
Update works , But I can not delete users … please fix this
Not work on new versions of ios
It used to work in the older versions of ios. But now it get frozen on open and you cannot do anything.
I waited for over haft a year but still no update. I sent email to the developer but no reply.
I waited for over haft a year but still no update. I sent email to the developer but no reply.
App problems
The app is not working like it used to be, I’m not able to see the device in the list of devices anymore, and the app gets frozen.
New update stop working for lock ML10/PL10
Please fix it new update 1.5.1 no longer working for lock ML10/PL10
Bad update
Latest update has completely wiped the 4 door locks that I had set up on the app, so have had to revert to manually opening with a physical key. Not impressed!
Is also now quite non-responsive.
Is also now quite non-responsive.
Great Lock BUT
When I was buying the lock I though I could connect to WiFi and control it remotely, this is one. Second when I send the visitor code would be nice to include in that message a link to download the app. The lock itself is beautiful. Just need your software engineers work little bit more through.
It works but limited
It works on the doors, but you can’t rename the locks so you have to guess witch one your hooked to. Please allow use to pick or write a name in for each lock if you have more then one. Also would be great if you have members on the other lock you could add them as a user. Or send them a code to allow them to be a user.
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Needs to add users
I can manually add fingerprints but the app is not where it needs to be. The unlock via app works well. The drawbacks is with additional normal users. I’d have to manually add them. Then go to the app to assign permissions or delete them. Ideally I’d just like to add with another phone to save me the trouble. Also Can’t set a time for the lock so when users use it a random time shows up according to the default settings
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ZKBioBT
App not very user friendly
Errors after finally setting up keeps saying invalid user. Concept is great but needs work in ease if operation and app improvements
Errors after finally setting up keeps saying invalid user. Concept is great but needs work in ease if operation and app improvements
Partially works
App looks cool and MAYBE it the lock I purchased but the lock said it could be programmed by the app so I purchase the lock with the ease of programming in mind as advertised. The app will open the lock but seems to have no capability to actually add, delete or modify users.
I will update this rating if I get further guidance from the maker of it.
Naturally, there is a chance it is me and not the software but, I have selected the few options available and none bring up the programming of the lock as advertised.
It does open the lock with my iPhone but as far as adding finger prints or modifying them, no such luck at all!
So at this point, it isn't a biometric lock, it's a Bluetooth lock.
I will update this rating if I get further guidance from the maker of it.
Naturally, there is a chance it is me and not the software but, I have selected the few options available and none bring up the programming of the lock as advertised.
It does open the lock with my iPhone but as far as adding finger prints or modifying them, no such luck at all!
So at this point, it isn't a biometric lock, it's a Bluetooth lock.
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