Terrible customer support
I tried to verify my account due to the new verification process and it claims my information is wrong. Which is a lie because I created the account and entered all the information myself! I contact support (Support myself) but there is no reason any support should take 2 weeks to respond! So I deleted the app and my account because I can literally go learn finance somewhere else! Please take your time and effort somewhere else. Zach from Support, learn how to actually manage support tickets in a more timely and effective manner.
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Customer service is non existent
Gift card redemption doesn’t work
Data mine
Requires email, phone number, and birthdate then freezes before you can log in.
Broken
Since the update, I can’t log in at all. Just a white screen.
App Doesn't Open
I used to love this app, but ever since the last update I can't access it at all. It's nothing but a white screen, and no amount of closing and reopening the app fixes it
Can never get past log in
It lets me start to login and after entering the verification code, only get a blank screen. Every. Single. Time.
3 stars ⭐️⭐️⭐️😡😡😡
I love Zogo but it signed me out and every time I try to sign back in it doesn’t work, and it just sends me back to the sign in and log in screen so that is why I have three stars, because when I could play it was really fun you basically learn about finances and earn pineapples, and then you can transfer the pineapple into gift cards for different things
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Urgent Account Verification Issue (Minor Profile)
I am a minor trying to verify my account with my parent's ID but customer support is not replying to my emails. I have been emailing for months to customer support.
Not working
After i installed the app and open it it just white screen appear to me
Not worth it angmore
For context: my verification failed due to my phone number not matching with my id despite my id not containing my number in anyway.
I had emailed the support team countless times to fix my verification, more than 3 and they’re still unable to do anything about it. They keep telling me to do the same things over and over again and it’s really not worth it. I had also done what was told and more than 3 times and nothing.
I had emailed the support team countless times to fix my verification, more than 3 and they’re still unable to do anything about it. They keep telling me to do the same things over and over again and it’s really not worth it. I had also done what was told and more than 3 times and nothing.
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The gift card system
Iv racked a bunch a point up and it isn’t letting me redeem iv done THR Id and the phone number all of it and it wont let me redeem it it’s just white I can’t click on it or anything Iv contacted support but it’s literally just ai over SND overs and over in stead of actually giving a result or sloving the problem it just say the stuff that could be it not helping or sloving
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Good Resource with Diminishing Returns
The app is a great to learn about financial literacy and rewards you with the opportunity to redeem coins for gift cards. However, the rewards have gotten ridiculous to earn. Normally coins are or should I say were earned at 16 coins per question answered—sometimes even doubling to 32. However, this rate has recently decreased to a mere 8 coins per question. I feel that this is a horrible direction to take. 16 coins per question was a good rate. I understand that doubling the amount you earn is a temporary event, but decreasing to just half of the “normal” amount is, to be quite honest, is a worrying sign. That being said, I still plan to use this app as it’s taught me a lot about financial literacy.
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Good app
Good app but I got a new sponsor and it’s saying I already redeemed the 4 gift cards which I never have. I reached out but never heard anything back.
PayPal/bank transfer
Amazing app but I wish it had some type of bank transfer! I’m not fond of gift cards but overall good!
REMOVE THE VERIFICATION
no i am learning and trying to get a reward but it keeps saying DO ID I DONT WANT TO TRUST IT
Horrible i wasted my time just for verification camera not to work fix it now
Horrible
No Mods left have to have $50 in points for next redemption
There’s no new mods under the Altra section and it won’t allow you to switch to another. I’ve collected a 5,10,15,20,and 25 dollar gift cards from this app. Now my next increment is the $50 gift cards. It no longer allows me to review my previously completed mods for points and I can only get about 0.10-0.15 cents per day from the daily trivia.
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Review
-1 star for id check and selfie check
-1 star for the face being too ugly to scan
+1 star for modules
+1 star for trivia
+1 star for good layout
-1 star for the face being too ugly to scan
+1 star for modules
+1 star for trivia
+1 star for good layout
Scam
These people are scam artists I redeemed a kid over gift card my last one out of eight gift cards you can claim they said we sent it to you previously I said no this was a new one don’t waste your time they will just not give your card you fairly earned
app for learning finances
Good content. Short training modules. Good thought-out questions/quizzes.
App needs a little work. Training modules pages should allow left/right swipes, but they don’t, making it hard to complete them.
App needs a little work. Training modules pages should allow left/right swipes, but they don’t, making it hard to complete them.
