About
This app provides an eco-friendly and convenient way to explore Kathmandu using shared electric cycles. Easily rent, ride, and return cycles with features like scan-to-ride, advance booking, and flexible payment options.
What's New in ZUM, Let's Go
0.9.2.2
November 3, 2026
Added support chat messages
FAQ
How do I start a ride with ZUM?
To start a ride, simply sign up, complete the KYC form, and then scan the QR code on the e-cycle using the app to unlock it and begin your journey.
What are the payment options for ZUM rides?
You can purchase ride minutes through popular Nepali payment platforms like Fonepay and eSewa. Unused minutes will roll over until their expiration date, depending on your package.
Can I end my ZUM ride anywhere?
You can end your ride at any designated docking station. Alternatively, you can end your ride on the street for a small out-of-station fee.
What is the service area for ZUM?
Currently, ZUM cycles operate within the Inner Ring Road of Kathmandu. The service area is planned to expand to all of Kathmandu in the coming months.
How fast do ZUM cycles go?
ZUM cycles have a top speed of 25 kmph at full throttle. With pedal assist, they can reach up to 30 kmph.
What is the battery life of a ZUM cycle?
A ZUM cycle has an average battery run time of 45 km before requiring a charge. Using pedal-assist, it can achieve over 100 km on a full charge.
Does ZUM have ads?
No, ZUM is ad-free, allowing for an uninterrupted user experience.
What is the age rating for ZUM?
ZUM has an age rating of 4+, making it suitable for a wide range of users.
