About
This app provides an eco-friendly and convenient way to explore Kathmandu using shared electric cycles. Easily unlock rides with a QR scan, book in advance, and pay per minute with flexible options. Enjoy safe, reliable rides with automatic charging at docking stations.
What's New in ZUM, Let's Go
0.9.1.21
September 10, 2026
• Faster Scan & Ride • Reliable lock, unlock & ring • Improved packages and payments • Clearer ride & payment history • Better KYC, Support & SOS • Stability and bug fixes
MoreFAQ
How do I start a ride with ZUM?
To start a ride, simply sign up, complete the KYC form, and then scan the QR code on the e-cycle using the app. This will unlock the cycle and allow you to begin your journey.
What payment methods does ZUM accept?
ZUM accepts payment through popular Nepali platforms like Fonepay and eSewa. You can purchase ride minutes directly within the app for a seamless experience.
Can I reserve a ZUM e-cycle in advance?
Yes, ZUM offers an advanced booking feature through the app. This allows you to reserve your desired e-cycle ahead of time for a more seamless and guaranteed ride.
What is the service area for ZUM?
Currently, ZUM cycles operate within and around the Inner Ring Road of Kathmandu. The service area is planned to expand to all of Kathmandu in the coming months.
How fast do ZUM cycles go?
ZUM cycles have a top speed of 25 kmph at full throttle. Using pedal assist, they can reach up to 30 kmph.
What is the battery life of a ZUM cycle?
A ZUM cycle has an average battery run time of 45 km before needing a charge. With pedal assist, this can extend to over 100 km when the battery is at 100% charge.
Does ZUM have ads?
No, the app does not contain advertisements, providing an uninterrupted user experience.
Is ZUM suitable for all ages?
ZUM is rated for ages 4 and up, making it accessible for a wide range of users looking for convenient city travel.
