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Zurich Loving Life User Reviews

Zurich Loving Life
Zurich Loving Life
Zurich Insurance Company Ltd
🌟 Lifestyle

Customer Experience

Positive experience10.0% of reviews
Neutral5.0% of reviews
Negative experience85.0% of reviews

~ Based on 20 written reviews from the US App Store.

Is Zurich Loving Life Safe?

Zurich Loving Life has mixed safety signals based on user ratings. AppsHunter Safety Score for Zurich Loving Life is 53/100.

This assessment is based on 45 user ratings, with an App Store average of 2.3/5.

Is Zurich Loving Life Legit?

Zurich Loving Life appears to be a legitimate app. AppsHunter Legitimacy Score for Zurich Loving Life is 80/100.

Based on 80 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Most RecentHighest RatedLowest Rated

Frustrating

My husband and I find this a difficult and frustrating app to navigate.
Square GateSquare Gate

Annoying auto logout

App is easy to use etc. but the provider logs you out after a set number of days (always at the most inconvenient time … as you’re about to look for a deal). It makes the app less appealing and I eventually give up on it.
sonarbsonarb

Not everyone lives on Sydney

Complete ignores the location you add in and ‘my location’ in the map takes you to Sydney regardless of where you are…I’m about as far away from Sydney as you can get
cjg72cjg72

Worst app

This used to be good and we loved having the Zurich/entertainment book. However this update is a disaster. It constantly crashes, doesn’t load etc etc. the search area is always off directing me to somewhere 700 kms away? I’m Sydney or nsw.
Such a shame as have been a long time user but just can’t use the anymore. Go back to the old one please.
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Ozwoz2Ozwoz2

Location Services

Traveller with Perth registered as my home location. While currently in Brisbane the change of location option is not opening options for anything other than Event Cinemas.
FootballOzFootballOz

App only works over wifi

Unlike the old app that actually worked over mobile data, the current app only works on wifi (even though I have explicitly allowed the app to use mobile data in the iOS settings). Makes it very difficult to use the offers. Please fix asap!!!
zeuradinzeuradin

Useless

I can’t log in to the new app. Have emailed but the response was not helpful. All the while I’m not able to take advantage of the vouchers. Very frustrating.
Lilbirdy123Lilbirdy123

Nightmare of an app

The worst app I have come across. Keeps coming up with errors and then says I don’t have internet connection (when I do and all other apps on my phone work). I have never had a response from the “support” team email ever. You should get a refund from whoever designed this app for you.
katdnzkatdnz

App doesn’t work

App keeps saying “it’s seems you aren’t connected to the internet. Please check your internet connection and try again”. I’m definitely connected to the internet- this is an app issue that needs resolving.
Michelle A234566Michelle A234566

Not working

I keep getting a message that I’m not connected to the internet. Any advice on how to fix the problem
shirlx3shirlx3

Not as good as the old app

Very buggy. Different issues every time I try to use the new app. The latest is telling me I’m not connected to the internet when I am.
please test properlyplease test properly

This app is broken

Comes up with “you don’t have an active subscription for Zurich loving life”. Have to enter email and password again. Doesn’t remember your details. Very frustrating when it takes too long to get into the app when it should be a very simple process!
MattohartoMattoharto

Awful

Previously I could log in and the previous app was woeful but at least it worked! Now you try to log- in but can’t.. then try to reset your password but doesn’t let you and doesn’t send a reset link to your email. Surely at this stage of technology you can develop an app that works properly?
ParsonsgreengirlParsonsgreengirl

Response from developer

Hello, oh no, sorry to hear you can't login. If you're still having issues accessing your account please send us an email so we can assist zurichlovinglife@frequentvalues.com.au

Should have tested the new app before update

Should have tested the app more thoroughly before launching an update in the lead up to the long weekend. Service down. Passwords cannot be recovered. User loses from this
Vac SlayerVac Slayer

Response from developer

Hi, so sorry to hear that you've been unable to use the up over the long weekend - that would've been very frustrating. If you're still having issues, please get in touch with us directly so we can assist: zurichlovinglife@frequentvalues.com.au

Can’t login

Updated app but can no longer log in even if I reset password.
xXxBreakxXxBreak

Response from developer

Hello, Sorry to hear you are having trouble logging in, if this is still the case, please send us an email so we can assist zurichlovinglife@frequentvalues.com.au

Worse than before

New refreshed app but login details are not provided. Waste of time. Should be better coordinated
lcfk123lcfk123

Response from developer

Hi there, oh no, sorry to hear you can't login. If you're still having issues accessing your account please send us an email so we can assist zurichlovinglife@frequentvalues.com.au

Very Poorly Implemented

Whoever developed this has no idea how to develop iOS apps. Woeful design and no use of best practices. There are so many issues but here are a few:
- name fields don’t auto capitalise
- email fields don’t auto-trim and so show invalid status because of a trailing space which is there because the field is not correctly identified as an email type and auto-correct is turned on
- selecting a suburb in another city to look at the offers there doesn’t stick and it’s very difficult to get the filters to work.
- auto-correct set on too many fields where it doesn’t make contextual sense to have it which causes issues with input
- there are many more issues with this app which has clearly been developed without any UX considerations. Doubt very much if it was even developed using native iOS tools. Fees more like they have used a poor write once use everywhere tools which plays to the lowest common denominator in usability.

As a former CIO of Zurich and a developer myself I’m incredibly disappointed that this app has been released in this state.
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Jordan MillarJordan Millar

Response from developer

Hi Jordan, thanks so much for your detailed feedback, we appreciate the time you put into this. We've passed this across to our team and some of these issues have already been addressed for upcoming releases. If you have any other feedback, please don't hesitate to get in touch, we are always looking to improve the user experience and genuinely value feedback. zurichlovinglife@frequentvalues.com.au

Needs a UX consultant And needs to work more than 5 minutes

Onboarding doesn’t work with password managers. It should choose my region from my previously entered postcode.

App only worked for a few minutes before it didn’t. All I get is the spinning wait gif. Restarted a few times before I gave up.
CAD blokeCAD bloke

Response from developer

Hi there, thanks for your feedback on the postcode and region select, we've passed this feedback across to our team and will look into this for future releases. If you're still having issues using the app, can you please send us an email and our team will assist you zurichlovinglife@frequentvalues.com.au

Not able to login?

Why give us a free app that we need an account for? Downloaded it, and on opening it asks me to login with my registered account?
Cantlogin.comCantlogin.com

Great app

Awesome deals and bargains !!!! Easy to use
Adrienne TrinaAdrienne Trina

Response from developer

Thanks for the feedback Adrienne!