Zwift User Reviews

Customer Experience

Positive experience42.4% of reviews
Neutral14.4% of reviews
Negative experience43.2% of reviews

~ Based on 1,501 written reviews from the US App Store.

What users say

Is Zwift Safe?

Zwift: Indoor Cycling Fitness appears safe based on user ratings. AppsHunter Safety Score for Zwift is 94/100.

This assessment is based on 21,370 user ratings, with an App Store average of 4.7/5.

Safety Analysis

94.1% of ratings point to a safe experience
1.8% of ratings suggest some concerns
4.1% of ratings point to a risky experience

~ Based on 21,370 App Store ratings for Zwift.

Is Zwift Legit?

Zwift: Indoor Cycling Fitness appears to be a legitimate app. AppsHunter Legitimacy Score for Zwift is 93/100.

Based on 93 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Managed decline?

What has happened to Zwift? It’s a feature packed app, so some updates are expected - but this has become relentless, with the only result being a worse experience. The tech staff are better than this, historically staying ahead of competitors with ease - but this has changed and now feels like they are letting the app rot. A real shame.
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Not enough routes

I’m training for a long distance cycling holiday and this app just doesn’t have enough routes available. The limited 100km routes they offer are all extremely hard.

Please introduce a flatter 100km routes.

A cool down feature should also be included.

Not quite what I hoped for.

It’s pretty clunky despite the many workout options. Biggest complaint is only being allowed one profile per subscription.

Idioma, Valor, Interatividade

Falta o idioma português, valor alto pelo o que oferece e o mais importante não tem opções de novos trajetos interativos disponível, só bloqueado, fraco demais! Tacx Training é melhor.

Not for me and not worth the £££

Did not do it for me and in my opinioncertainly not worth £18 monthly subscription

2017 vet

Always been helpful and quick to respnd to any issues. I’ve had 2 issues in 9 years which is pretty good. Chapeau for putting some of my payments into the TDF Femmes. I’d still like my club kit but that’s the usual quibble. Keep on keeping on. Love you.

Getting Healthy

Zwift has helped me shed almost 35 pounds in 6 months. The FTP workout plans are awesome. Group rides, events, races and just about everything else are all awesome. Always positive experience.

App Bricked

Just updated the App and can no longer get past the spinning loading wheel. Utter rubbish - don’t update until they sort out their bug!

Updates are too often and too slow

I'm fed up with how many updates happen and how slow they are for practically zip. 15+ mins again, missed ride

これからスマートトレーナーを購入しようとしている方、注意。

ライド中にアプリが落ちる、コンパニオンアプリとヘルスケアの連携が不安定、Apple Watchの接続が頻繁に切れる。
このアプリを目的にスマートトレーナーを購入したのにぶち壊し。
世界中で使われているユーザの多いアプリなのに、あまりにお粗末じゃないか?

Tradução

O aplicativo com tantos usuários no Brasil merece uma tradução para português.

L’etape climb portal

5 hours and 15 minutes of my life that I’ll never get back because Zwift advertised the L’etape climb portal challenge to finish on the 6 of July but really it finished on the “5th of July”. Zwift was really good until Zwift scammed me

Events not showing.

Live events aren’t showing in Zwift app. Deleted and redownloaded multiple times and apps upto data with updates.

Comes up in Chinese

Cannot change languages

お値段以上

それなりに値段はするが、ジムの代わりと考えればまぁいいかな。
ジムは行くのが面倒だったが、これなら気軽にできる。

課金したのに

課金してやろうとしたが何十分経とうが全く反映されない。再起動しても無理で結局今日はズイフトをするのを諦めた。お金を返してほしいレベル。その後返金された後にもう一度課金したがまたもログインできずサポートに連絡したが何回かやりとりした後音信不通になった。

Response from developer

こんにちは。Zwiftアプリに関する問題についてお知らせいただきありがとうございます!サポートチームにsupport@zwift.comまでご連絡いただければ、この問題を解決するお手伝いをいたします。

課金したのに

課金してやろうとしたが何十分経とうが全く反映されない。再起動しても無理で結局今日はズイフトをするのを諦めた。お金を返してほしいレベル。

Response from developer

こんにちは。Zwiftアプリに関する問題についてお知らせいただきありがとうございます!サポートチームにsupport@zwift.comまでご連絡いただければ、この問題を解決するお手伝いをいたします。

Awful

This app looks and feels like it hasn’t been updated since 2010. It’s so difficult to do anything. I wouldn’t pay $5 a year for this let alone $200

E-mail

They dont accept my e-mail

😑what

What in the uptown fifi is this? I was trying to make my account on swift until the checker said (I’m at least 16 year old). I turned that off Ofcorse, but when I try making in, it said that I was unable to create one. Why was it rated 4+ in the first place?