ZY Play User Reviews

ZY Play
ZY Play
桂林智神信息技术有限公司

Customer Experience

Positive experience16.5% of reviews
Neutral7.7% of reviews
Negative experience75.8% of reviews

~ Based on 248 written reviews from the US App Store.

What users say

Is ZY Play Safe?

ZY Play does not appear safe based on available data. AppsHunter Safety Score for ZY Play is 49/100.

This assessment is based on 658 user ratings, with an App Store average of 2.4/5.

Safety Analysis

29.9% of ratings point to a safe experience
10.8% of ratings suggest some concerns
59.3% of ratings point to a risky experience

~ Based on 658 App Store ratings for ZY Play.

Is ZY Play Legit?

ZY Play appears to be a legitimate app. AppsHunter Legitimacy Score for ZY Play is 85/100.

Based on 85 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

EVO SS REMOTE

I just downloaded this from the App Store today as a way to control my EVO SS gimbal remotely. Works fine as basic Bluetooth remote for pan and tilt, so far. I’m using this b/c EVO (of course) took their remote app off of the App Store. This app has a lot of other features that will take some time to figure out but, so far, so good.
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Disconnected during video

I’m on vacation as I type this and frustrated. Here I am taking a really cool video in the Caribbean but all the sudden the app disconnects from my phone making my video useless. Then before I can troubleshoot the issue, it suddenly reconnects again. Please fix this.

Really?

My gimbal model isn’t even in the options.

Shmood 4 😭😭😭

As a hog, I have owned the smooth 4 for quite a while, I originally purchased it for around 25k-30k usd which was a great deal. I can get smooth shots on my phone, while still having enough time to hog. This is all fun and games but when it came time to link my precious smooth 4 to the app, it all went south. By this time, I had gotten into some trouble with the old smooth 4 and was a bit hesitant to hog it over to the app but… I did anyway. The app is very poorly designed and is mostly in dulanese so being a slightly overweight white American male, this was a foreign tongue. I proceeded to add my account. This process took a matter of weeks for a Luddite like myself. After all was good and done, the app wouldn’t connect to the smooth 4. How utterly disappointing. I told Sue at once and deleted the app.
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No m3 model

No m3 model listed

Doesn’t work

Hi this app doesn’t work. I’ve got the iPhone 13 it loads in like as if it’s going to all work but when you go to actually record it gives you the features and everything all around the side of your phone but your camera is black. It doesn’t allow it to work with the app.

Please add de-squeeze!

I love this app - enabling face tracking with my Weebil is crazy!

But could you please, please add anamorphic desqueeze? As ana lenses become more popular this is really needed.

Zhiyun is an amazing company.

Can’t believe this still happens…

Can’t connect to my gimble at all.

Control with Xbox controller is a must!

This can even be done with cheap djis. It make a simple connection to the app through an Xbox remote and controls the gimbal! The is a must for gimbals like this!! Very disappointed in the gimbal and app

Do not download. Not worth it

Got this to update the firmware on a used Q-Smooth Zhiyun gimbal I was given. Never even got so far as checking what version was installed. Yes, they absolutely REQUIRE you to allow them access to:
• Bluetooth devices
• Camera
• Microphone
• ENTIRE photo & video library
• Location
Of these, Bluetooth is the only request that makes sense. Gotta connect to the gimbal, right? But even if you allow that, they REQUIRE you to allow them access to EVERYTHING else, in order to connect to your gimbal. Zero options, all or nothing. Refuse even one, and you’re flatly denied connection to your gimbal. A different review claims approving these is optional, and the App Store page says it doesn’t collect any data, so it must not. First, yeah, approving them is optional. Your options are, approve ALL of them, or get NOTHING from this app. Second, the App Store saying the app doesn’t collect data is an honor-based self-disclosure system. Apple does not guarantee it to be true. And frankly, I’d bet my savings that this app collects every shred of info it can.

Either accept your gimbal as-is out of the box, or return it, because this app is not aboveboard.
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A lil finicky

Good app. Doesn’t connect all the time and isn’t the easiest. But it’s came a long way from all those bad reviews. I found an M2 gimbal and didn’t find out til later it had an app. So I was actually pretty happy to even find out it had tracking features and whatnot. Once you do get it connected it’s pretty great. But you’re limited to the camera app they use. I didn’t see any use of RAW footage options which would be nice. Aside from that they claim to not track any information from your personal device. So whoever said that is dumb and thinks Apple is lying I guess. It it’s been seven years so who knows.
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Not user friendly

Their are very few tutorials to help you troubleshoot. The gimbal is connected but doesn’t do anything and I have to download an update but the update is null. Unimpressed

Love for M2?

I bought an M2 and this app doesn't have M2 connect option.. looks cool though..

That’s weird

So I just got something for my birthday. I have the smooth Q and when I go on the app, I don’t know how to pair it and the stabilizer thing is not there so I don’t know

Object tracking is bad

The object tracking in this application is worse than the Zhiyun Assistant, which is an older and now outdated application. If this issue can be fixed, it would improve the productivity videos I create. However, as it stands, the performance is quite poor, and I will continue to rely on a different device if the object tracking isn’t improved.
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Question

I have smooth 4 but it can’t be connected with this app and can’t find other app
My iPhone is 14

Worthless app

Won’t pair with the Crane MS2 gimbal that it is supposed to be used for.

Crane 3s gone

I can not connect to Crane 3s. Because the gimbal does not show in the app anymore. Please give me the solution to this problem

Why? I know you can Do It.

This app is pretty much useless. The most important thing’s are not in there. Parameter control over the phone because that tiny screen is a big headache when need to change settings. The saved scenes - you can’t delete it or edit it …. Why??? And in general I need all these options to be available only because Crane 4 is not so good and it performs not in the best way from my experience. Trying at least to adjust somehow I realised that the app is super limited in options and there is no way I can use it to improve my work flow with this gimbal. Actually quite disappointed about this product in general. Why not to give us full control so we can get things done in the way we need it? I need full control of gimbal settings and parameters over the phone at least as the touch screen is horrible and it doesn’t improve my workflow.
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App needs a revamp

Trying to use luts, after finally getting them on the video transmitter, the luts show up you can select them but they show all incorrect colour