Comparison

Legacy Touch vs FuneralCall Answering Service

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Legacy Touch

This app allows funeral home partners to capture fingerprint images of decedents. These images are used to create personalized keepsakes ordered by families. A unique PIN is generated for each enrollment, linking prints to orders.

Highlights
  • Fingerprint imaging
  • Decedent enrollment
  • Unique PIN generation
  • Keepsake ordering integration
  • Partner portal access
Features
Read full description

The Legacy Touch mobile app is a fingerprint imaging application for authorized Legacy Touch funeral home and crematory partners. This application enables users to enroll decedents and capture fingerprint images for use throughout the Legacy Touch suite of applications. Each enrollment record generates a unique PIN which identifies the prints and is used by the families and funeral homes to order personalized fingerprint keepsakes available at LegacyTouch.com.

About

FuneralCall Answering Service

This business communication app provides funeral homes with instant access to client messages and service arrangement details. It allows for quick responses to calls and forwards messages to on-call directors, syncing seamlessly with your account.

Highlights
  • Instant message access
  • Direct call return
  • Message forwarding
  • Service arrangement management
  • Automatic account syncing
  • Death call notifications
Features
Read full description

The FuneralCall mobile app – Simplicity at your fingertips. This easy-to-use answering service app is a hub of communications for your funeral home or funeral business. The FuneralCall app gives you direct access to your FuneralCall Account whenever, wherever. Messages appear instantly after logging in, making it easy to stay in tune with who’s contacting your funeral home. Return a phone call by a touch of a button inside the message, or Forward the message to the director on-call. Adding Service Arrangements is quick and easy, and because the app automatically syncs with your MyFuneralCall Account, our receptionists never miss a beat. Push notifications send a FirstCall Notice once a Death Call is in progress so you have time to prepare and respond quickly. FuneralCall Answering Service made it their mission to create a funeral answering service app that exuded simplicity so their directors could spend less time navigating an app and more time serving their families. You must have an account with FuneralCall Answering Service to use this answering service app. Please call 888-239-0351 or go to www.funeralcall.com/mobile-app to sign up

Screenshots

Legacy Touch4 screens
FuneralCall Answering Service4 screens

Verdict

The call

The clearest difference is rating: FuneralCall Answering Service at 5.0 against Legacy Touch's 2.1. FuneralCall Answering Service also leads on update cadence (every 10 days vs every 4 months). Legacy Touch's advantage is ratings volume (19 vs 2) and iOS requirement (9.0 vs 15.6). On price, ads, in-app purchases and monetization model there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

FuneralCall Answering Service holds the better App Store score, 5.0 against 2.1. That said, the two scores are not equally well evidenced: Legacy Touch has 19 ratings behind it against 2, so its average is the more settled of the two.

UpkeepUpdate frequency

Legacy Touch ships an update every 4 months, FuneralCall Answering Service every 10 days. Both last shipped on October 12, 2026.

Scorecard4 real differences · 6 level
Legacy Touch versus FuneralCall Answering Service: the parameters behind the verdict, then further details
ParameterLegacy TouchFuneralCall Answering Service
PriceFreeFree
Rating2.1 (19 ratings)5.0 (2 ratings) — better
Positive reviews0.0% of reviews—
Number of ratings19 — better2
Update frequencyEvery 4 monthsEvery 10 days — better
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPodiPhone, iPod
Requires iOS9.0 — better15.6
Further details — not scored
Size15 MB25 MB
Age rating4+4+
DeveloperTribute Technology US, LLCFuneralCall

Customer experience

Legacy Touch

All ratings19 ratings
Positive15.8%
Neutral10.5%
Negative73.7%
Written reviews7 reviews
Positive0.0%
Neutral14.3%
Negative85.7%

FuneralCall Answering Service

All ratings2 ratings
Positive100.0%
Neutral0.0%
Negative0.0%

In-app purchases

None

Legacy Touch

No in-app purchases

None

FuneralCall Answering Service

No in-app purchases

Questions

Is Legacy Touch free?
Legacy Touch is free to download, with no in-app purchases.
Is FuneralCall Answering Service free?
FuneralCall Answering Service is free to download, with no in-app purchases.
Which has better reviews, Legacy Touch or FuneralCall Answering Service?
FuneralCall Answering Service is rated higher. Legacy Touch averages 2.1 out of 5 from 19 ratings, while FuneralCall Answering Service averages 5.0 from 2 ratings.
Do Legacy Touch or FuneralCall Answering Service have ads?
Neither Legacy Touch nor FuneralCall Answering Service shows ads.
Which is updated more often, Legacy Touch or FuneralCall Answering Service?
Legacy Touch ships an update every 4 months, and FuneralCall Answering Service every 10 days. Most recently, Legacy Touch was updated on October 12, 2026 and FuneralCall Answering Service on October 12, 2026.

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