Comparison

SynCab vs HKeToll

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

SynCab

This app provides convenient point-to-point taxi services in Hong Kong, offering both multi-purpose and selected personal taxi options. Enjoy premium features like spacious seating, free Wi-Fi, and USB charging for a comfortable and safe journey.

Highlights
  • Point-to-point taxi services
  • Multi-Purpose Taxi (MPT) with advanced booking
  • Selected Personal Taxi (SPT) with fixed pricing
  • Wheelchair accessible MPT option
  • Free Wi-Fi and USB charging
  • Passenger list for easy booking
  • Multiple payment options (cash, credit card, e-wallet)
Features
Read full description

[About SynCab] SynCab is currently the largest managed taxi fleet in Hong Kong. Aside from providing convenient point to point transport services, we also offer customized journey arrangement. Currently, there are two types of SynCab taxis – the MPT (Multi-Purpose Taxi) and the SPT (Selected Personal Taxi). [Premium-quality Taxi Focusing on Passenger Experience] Since our establishment in 2015, we have been putting our heart and attention into every detail with a commitment to providing our passengers a safe and pleasant journey. SynCab taxis provides spacious and luxurious seats. Our passengers can also enjoy free Wi-Fi and USB charging during their journey. SynCab MPT (Multi-Purpose Taxi) has big compartment space Passenger in wheelchair not only occupies independent space but also enjoys easy boarding and alighting the taxi through a sloping plate, without leaving his or her wheelchair. [SynCab Multi-Purpose Taxi MPT] To facilitate your planning of a smooth journey, SynCab MPT accepts one-week’s advanced booking. Priority is given to pre-booked journeys. Passengers are required to pay a booking fee of HK$100 for each journey, and the booking fee will be collected along with the metered taxi fare as set out by the government. [SynCab Selected Personal Taxi SPT] Another prime service offering of SynCab, the SPT allows passengers to book 20 minutes prior to their journey. Moreover, our system would calculate and provide a fixed-price taxi fare of the journey at the time of the booking. Passenger can make in-app credit card payment conveniently upon confirmation of the booking. The advanced fee calculation and advisory give our passengers peace of mind. They will not need to worry about changes in taxi fare due to traffic jams or sudden route alterations, hence better arrangement can be made in advance. [Make booking for your loved ones] SynCab has added a ‘passengers list’ feature which allows you to add and save your passenger names and phone numbers for future bookings. You can simply select a name from your list to complete the booking for your passenger quickly and conveniently. Remark: SynCab’s booking fees do not apply to taxis hailed in the streets. Passengers can choose to pay the fares by cash, credit card or e-wallet. SynCab’s Achievements in 2018 Over 1,209 quality taxi driver nominations received in the Taxi Driver Commendation Scheme Completed more than 1.8 million journeys Hong Kong’s first guide dog friendly taxi fleet

About

HKeToll

Manage toll fees efficiently with this app. Motorists can pay tolls for government tunnels and the Tsing Sha Control Area remotely. Enjoy a smooth driving experience with convenient toll management.

Highlights
  • Apply for Vehicle Tag
  • Sign up for HKeToll Account
  • Activate Class Tag
  • Payment arrangement and top-up
  • Check tunnel usage and payment status
  • View e-monthly statements
  • Book Customer Service Centre/Service Outlet
Read full description

The Transport Department (TD) launched a new mobile application for “HKeToll”. It provides a one-stop platform for the public to easy manage the toll fee with efficiency. Motorists could pay tolls of government tolled tunnels and Tsing Sha Control Area with ease by remote means through the mobile application. It will bring convenience to motorists with a smooth road driving experience. The key features of HKeToll mobile application includes: (1) Apply Vehicle Tag (2) Sign Up for HKeToll Account (3) Activate Class Tag (4) Payment Arrangement and Top Up HKeToll Account (5) Check tunnel usage records, payment status and view e-monthly statements (6) Customer Service Centre/Service Outlet Booking For more information, please refer to the HKeToll website: www.hketoll.gov.hk

Screenshots

SynCab4 screens
HKeToll4 screens

Verdict

The call

The clearest difference is review sentiment: SynCab at 38% against HKeToll's 0%. SynCab also leads on update cadence (every 2 weeks vs every 2 months). On price, ads, in-app purchases and monetization model there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

UpkeepUpdate frequency

SynCab ships an update every 2 weeks, HKeToll every 2 months. The most recent releases landed on July 8, 2026 and September 24, 2026 respectively.

Scorecard2 real differences · 8 level
SynCab versus HKeToll: the parameters behind the verdict, then further details
ParameterSynCabHKeToll
PriceFreeFree
Rating—1.0 (6 ratings) — better
Positive reviews38.5% of reviews — better0.0% of reviews
Number of ratings—6 — better
Update frequencyEvery 2 weeks — betterEvery 2 months
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPodiPhone, iPod
Requires iOS12.4 — better13.0
Further details — not scored
Size74 MB118 MB
Age rating4+4+
DeveloperChung Shing Taxi Management LtdTransport Department, HKSAR Government

Customer experience

SynCab

Written reviews39 reviews
Positive38.5%
Neutral7.7%
Negative53.8%

HKeToll

All ratings6 ratings
Positive0.0%
Neutral0.0%
Negative100.0%
Written reviews1 reviews
Positive0.0%
Neutral0.0%
Negative100.0%

In-app purchases

None

SynCab

No in-app purchases

None

HKeToll

No in-app purchases

Questions

Is SynCab free?
SynCab is free to download, with no in-app purchases.
Is HKeToll free?
HKeToll is free to download, with no in-app purchases.
Do SynCab or HKeToll have ads?
Neither SynCab nor HKeToll shows ads.
Which is updated more often, SynCab or HKeToll?
SynCab ships an update every 2 weeks, and HKeToll every 2 months. Most recently, SynCab was updated on July 8, 2026 and HKeToll on September 24, 2026.

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