FormsTrack Universal vs ServiceLink Flex

FormsTrack works with the IBM i application FormsTrack to let you manage the condition of all of your rental equipment. You can use the app to note any damage and then take pictures to prove that damage. FormsTrack also allows you to download the last pictures of the equipment so you can show the customer exactly how your equipment has changed. In addition to pictures and notes, you can capture a signature for contracts or acknowledgment of damage. The information collected on the app is transmitted to the IBM i where it is stored in a database that can be accessed through a web portal. This gives you the ability to look up any piece of equipment or contract with a simple search.

ServiceLink Flex keeps service technicians productive anywhere by eliminating paperwork and enabling full offline work. Technicians can view work orders, update notes, capture job information, and record SMU readings directly beside the equipment, even with no internet connection. All changes are saved locally and sync automatically once the device is back online, reducing delays, improving accuracy, and keeping field and office teams aligned.