Centrical vs Status+

About this app For a company to prosper, employees need to be the center of business success. With that comes the need to help employees improve their performance. And for that to happen, three elements need to be used holistically: advanced gamification; personalized microlearning; and, real-time employee performance management. Uniquely, those are the core of the Centrical real-time employee performance management platform. Centrical Mobile gives employees at companies using the platform a powerful yet easy-to-use, 24/7 way for them to perform at their best. The app shows users, in real-time, how they’re doing and what they need to do next to hit their goals. In addition, it presents challenges and that spur them to compete with peers, across teams or individually on learning activities or goal-specific performance. Centrical Mobile gets and keeps employees focused on the work that needs to be done and, importantly, how to go about it. It uses data from measured work to prompt microlearning that builds proficiency. It utilizes Artificial Intelligence to improve employee engagement, performance as well as microlearning. Multiple goals, or KPIs, can be assigned to users on a personalized basis. Their attention to and performance on each can be seen by manager and user alike to enhance the automated notifications to help close knowledge and performance gaps, and turn manager-employee catch-ups into coaching sessions. Centrical gives organizations the actionable insights needed to turn low-performers into strong ones and those on top to consistently outperform. It reduces absenteeism, attrition, and operational costs while boosting productivity, employee, and customer satisfaction, as well as revenue. About Centrical Centrical was founded in 2013 with the mission to help large enterprises, across all business sectors boost the performance of their employees. Its platform is used worldwide by tens of thousands of users who improve their proficiency and communications as well as adopt new behaviors daily.

Have every report right at your fingertips. Our reporting will help give you real-time data so you can make strategic adjustments. Have the best of both worlds, communicate immediately with customers and Team members using instant messaging; not to mention automated Status+ updates during the service process. The first-ever true "No Touch" write-up. You send the authorization directly to the customer's mobile device and generate the RO on the spot. Just a click of a button is all it takes to connect, record, and transcribe all inbound/outbound calls. The service experience has never been easier to make an appointment or request concierge service. Staying ahead of the curve is key. Our "Inspect" what you "Expect" dashboard helps deliver and facilitate increased service retention results. Our easy to approve MPI system increases approval rates & times, paired with our "Direct Connect" feature is transforming the service industry. Best in class digital reminder/marketing program. Offering a truly autonomous system without having to pull and update files.