My Airtel vs TrustFactor Authenticator
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
My Airtel
This app allows users to manage all their Airtel connections, including prepaid and postpaid accounts. It offers features to check usage, manage plans, set bill reminders, and access various electronic services. Users can also find service partners, get support via live chat or WhatsApp, and personalize their experience.
- Manage prepaid and postpaid accounts
- Check usage and account activity
- Manage active and available plans
- Set bill payment reminders
- Activate IDD & Roaming
- Locate service partners
- Live chat and WhatsApp support
Read full descriptionHide full description
The My Airtel App is a comprehensive, free platform designed to manage all your Airtel Prepaid and Postpaid connections conveniently from your mobile device. Leveraging new technology, the app has been fully revamped to provide an enhanced user experience with a more fluid interface, additional services, and exciting new offers. With the My Airtel App, you can: Manage Accounts: Easily handle your Airtel Prepaid and Postpaid accounts. Check Usage: Monitor detailed account activity. Manage Packs and Plans: Access and manage active and available packs and plans. Personalize Services: Tailor your experience with Value Added Services. Set Bill Reminders: Never miss a postpaid bill payment with reminders. Use e-Services: Access various electronic services conveniently. Activate IDD & Roaming: Enable international direct dialing and roaming services. Profile Management: Update your profile for personalized services and offers. Locate Service Partners: Find the nearest Airtel Service Partners and Service Points. Access FAQs: Get answers to frequently asked questions. Live Chat Support: Raise queries via live chat with an Airtel agent. WhatsApp Support: Get assistance through WhatsApp chat. Select Preferred Language: Choose from English, Sinhala, and Tamil for app navigation. Experience faster browsing speeds and seamlessly manage your Airtel services. Download the Airtel app now and experience the convenience firsthand. Your feedback is valuable—reach out with questions and suggestions at airtel@dialog.lk
TrustFactor Authenticator
This app provides risk-based analysis for authentication requests, allowing users to securely approve or reject actions. It enhances security by evaluating the risk associated with each login attempt.
- Risk-based authentication analysis
- Secure approval/rejection of actions
- Enhanced security for requests
- User-friendly interface
Read full descriptionHide full description
TrustFactor features risk-based analysis in authentication requests and allows users to securely approve or reject actions.
Screenshots
Verdict
The clearest difference is rating: TrustFactor Authenticator at 5.0 against My Airtel's 2.4. TrustFactor Authenticator also leads on iOS requirement (11.0 vs 15.0). My Airtel's advantage is ratings volume (109 vs 1). On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
TrustFactor Authenticator holds the better App Store score, 5.0 against 2.4. That said, the two scores are not equally well evidenced: My Airtel has 109 ratings behind it against 1, so its average is the more settled of the two.
My Airtel ships an update every 2 months, TrustFactor Authenticator monthly. The most recent releases landed on September 23, 2026 and September 17, 2026 respectively.
| Parameter | My Airtel | TrustFactor Authenticator |
|---|---|---|
| Price | Free | Free |
| Rating | 2.4 (109 ratings) | 5.0 (1 ratings) — better |
| Positive reviews | 14.8% of reviews | — |
| Number of ratings | 109 — better | 1 |
| Update frequency | Every 2 months | Monthly — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPod | iPhone, iPad, iPod — better |
| Requires iOS | 15.0 | 11.0 — better |
| Further details — not scored | ||
| Size | 63 MB | 28 MB |
| Age rating | 4+ | 4+ |
| Developer | Bharti Airtel Lanka (Private) Limited | SecuritySide, CyberSecurity Services S.A. |
Customer experience
My Airtel
TrustFactor Authenticator
In-app purchases
My Airtel
No in-app purchases
TrustFactor Authenticator
No in-app purchases
Questions
Is My Airtel free?
Is TrustFactor Authenticator free?
Which has better reviews, My Airtel or TrustFactor Authenticator?
Do My Airtel or TrustFactor Authenticator have ads?
Which is updated more often, My Airtel or TrustFactor Authenticator?
Other comparisons
