Adobe Learning Manager vs Cisco dCloud Contact Center

Adobe Learning Manager is an award-winning Learning Management System (LMS) from Adobe which allows organizations to train their employees, partners and customers effectively. With this mobile app, registered users of the LMS can login and take courses on their mobile devices. This app also allows you to take up training on mobile device and resume it later on your desktop on web. Also with push notifications and announcements you don’t miss out on important reminders or communications from your Learning Administrators. This app is not a companion app to Adobe Captivate that allows you to create eLearning courses. This app supports the “Learner” role tasks of Adobe Learning Manager LMS.

Cisco dCloud provides Customers, Partners and Cisco Employees with a way to experience Cisco Solutions. This Mobile App will serve as an entry point & augment our Contact Center demonstration & lab solutions. Users of the mobile application will be able to move data into the demonstration environment (Mock Data). This mobile application will be synced with a mobile manager server within the demonstration environment and will only be used in conjunction with scheduled content available on the Cisco dCloud Platform. The Cisco dCloud Contact Center mobile app helps you deliver more effective Contact Center demos. It provides the following capabilities: 1) Integrate the mobile channel into the Contact Center demonstration environment 2) Push mock data into the demonstration for a more realistic customer experience 3) Select your vertical for the demonstration (i.e. Retails, Finance, Healthcare, etc.) 4) Receive push notifications from the Contact Center agent