CDK MobileLink vs Numa

CDK MobileLink is a simple non-VoIP client that enables end-users to make and receive calls over their existing cellular service using their business identity. Users can dial and manage calls from their personal smartphones just as they would from their office desk phone, including tracking calls, picking up business voicemail, managing personal settings, and more. With CDK MobileLink, users can also search corporate directories, click-to-dial from the contact, and manage calling options, including call through (direct dial without pin codes or two-stage dialing) and call back (invokes a call from the CDK Hosted Phone system, avoiding roaming charges.) CDK MobileLink is completely integrated with the CDK Hosted Phone System, turning the business user’s personal mobile into an extension of the PBX

Say goodbye to missed calls, voicemails, and phone tag. Let Numa text-enable your business’s voicemail and existing phone line! Highlights: * Rescue Missed Calls - your business’s voicemail offers to text customers back when you can’t pick up the phone, rescuing missed customers * Text-Enable Your Phone Line - customers who prefer texting can now text your business directly, enticing new customers * Auto-Replies - Numa saves you time by learning to auto-reply to customers’ common questions * Automatic Order Taking - restaurants can optionally let customers order ahead via text message, integrated directly into their existing Point of Sale and kitchen printers Details: * Easy Setup - no need to switch phone lines or providers; no new hardware required * Use Anywhere - quickly reply to your customers from a mobile phone, desktop computer, or tablet * Nothing Required of Customers - your customers don’t need to install any new app or create any new accounts; they simply call and text your business like normal * Shared Inbox - add additional employees to reply to customers even quicker; assign specific conversations to the employee best equipped to handle it * Unified Messaging - route your business’s Facebook messages, Google My Business messages, and web chats into Numa Messenger too; you still only have one Inbox to check * Automatic Translations - if you do business with customers who speak other languages, Numa Messenger can act as translator, letting you and your customers seamlessly text in your preferred languages