Comparison

SmartTagIt vs PENTA MFS 20.3

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

SmartTagIt

This app transforms workplace safety by replacing manual inspection forms with a dynamic digital service. It uses data science, IoT, and mobile video analysis to provide actionable insights and boost team engagement.

Highlights
  • Data-science driven gamification
  • Mobile video coaching and analysis
  • Wirefree device and sensor support
  • Integrated team collaboration
  • Dynamic process integration
  • Predictive text for field entries
  • Custom business intelligence
Features
Read full description

SmartTagIt is a fresh and exciting new approach to reducing accidents and injuries in the workplace. SmartTagIt leverages data science, IoT devices, and our digital services platform to convert underutilized processes into measurable competitive advantages. Retire antiquated inspection forms, checklists, and audits for a dynamic and engaging digital service. SmartTagIt requires less effort to use, and is proven to produce more actionable leading indicators and drive much higher team engagement. Our intuitive and rich media digital service platform will act as your hub for field data collection, analysis, reporting, coaching, and administration. FEATURES · Data-science driven automated gamification and recognition system · Mobile video coaching and (Natural Language Process) analysis · Enables and supports wirefree devices, cameras, and sensor applications · Integrated and configurable team collaboration platform · Dynamic and seamless integration of multiple forms, audits, processes, observations, checklists, and approaches . Predictive text and “organizational memory” for unstructured field entries . Custom business intelligence to fit specific users from CEOs to individual contributors Notes: - SmartTagIt integrates with Apple Healthkit for enabling Workout activities.

About

PENTA MFS 20.3

This application empowers field service technicians with comprehensive tools to manage assignments, customer details, service history, and equipment information. Technicians can record labor, materials, and customer sign-offs, even offline, and create quotes or new work orders. It integrates seamlessly with existing ERP and ECM systems.

Highlights
  • Assignment management
  • Customer and equipment details
  • Service history tracking
  • Labor and material recording
  • Offline functionality
  • Quote and work order creation
  • Customer sign-off
Read full description

PENTA Mobile Field Service 20.3 is a mobile application designed for use by the field technicians of service contractors. The application provides field technicians a list of their assignments, details about each assignment and the associated customer, service history, customer equipment details and history, parts lists, task lists and much more. Field technicians can record customer equipment information, labor, materials, parts, refrigerant usage, tools, field notes and customer sign-off on the device. Recent releases allow authorized technicians to create and maintain quotes and initiate new work orders. Technicians can perform most functions in a disconnected environment without disruption, regardless of network availability. Connection is required for login and data synchronization. PENTA Mobile Field Service 20.3 is fully integrated with PENTA 20.3 ERP and PENTA ECM and builds upon base functionality outlined in the earlier PENTA Mobile Field Service apps. New Functionality in PENTA Mobile Field Service 20.3: • A means for the technician to add or update customer equipment warranty information on the device. This information was read-only in previous versions. • A means for the technician to enter on the device any future opportunities they have identified at the customer location, as well as review previously recorded opportunities. • Limit the work notes displayed on the device to those related to the type of work being done based on Core PENTA configuration. • The technician can now see customer equipment’s work order tasks, service history and inspection history from the equipment details screen. • Configure whether or not the PO limit amount associated with a work order is visible to the technician. • A re-formatted “My Work History” that makes reviewing time by day easier. • Access to the location’s maintenance contract list when creating a new work order. • Display the work order salesperson on the work order details screen. • Display whether or not overtime has been approved in advance by the customer on the work order details screen. • Technicians can now e-mail attachments in addition to submitting them with the ticket. • Reduce the number of screens needing to be navigated to generate inspection questions for newly added equipment.

Screenshots

SmartTagIt4 screens

Verdict

The call

The clearest difference is rating: SmartTagIt at 3.8 against PENTA MFS 20.3's 1.0. SmartTagIt also leads on ratings volume (20 vs 3) and device support (3 vs 1). PENTA MFS 20.3's advantage is iOS requirement (8.0 vs 15.6). On price, update cadence, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

SmartTagIt holds the better App Store score, 3.8 against 1.0. That said, the two scores are not equally well evidenced: SmartTagIt has 20 ratings behind it against 3, so its average is the more settled of the two.

UpkeepUpdate frequency

SmartTagIt ships an update fortnightly, PENTA MFS 20.3 every 4 weeks. Both last shipped on October 24, 2026.

Scorecard4 real differences · 6 level
SmartTagIt versus PENTA MFS 20.3: the parameters behind the verdict, then further details
ParameterSmartTagItPENTA MFS 20.3
PriceFreeFree
Rating3.8 (20 ratings) — better1.0 (3 ratings)
Positive reviews75.0% of reviews—
Number of ratings20 — better3
Update frequencyFortnightly — betterEvery 4 weeks
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad, iPod — betteriPad
Requires iOS15.68.0 — better
Further details — not scored
Size84 MB36 MB
Age rating4+4+
DeveloperFactorLabPenta Technologies, Inc.

Customer experience

SmartTagIt

All ratings20 ratings
Positive70.0%
Neutral0.0%
Negative30.0%
Written reviews4 reviews
Positive75.0%
Neutral0.0%
Negative25.0%

PENTA MFS 20.3

All ratings2 ratings
Positive0.0%
Neutral0.0%
Negative100.0%

In-app purchases

None

SmartTagIt

No in-app purchases

None

PENTA MFS 20.3

No in-app purchases

Questions

Is SmartTagIt free?
SmartTagIt is free to download, with no in-app purchases.
Is PENTA MFS 20.3 free?
PENTA MFS 20.3 is free to download, with no in-app purchases.
Which has better reviews, SmartTagIt or PENTA MFS 20.3?
SmartTagIt is rated higher. SmartTagIt averages 3.8 out of 5 from 20 ratings, while PENTA MFS 20.3 averages 1.0 from 3 ratings.
Do SmartTagIt or PENTA MFS 20.3 have ads?
Neither SmartTagIt nor PENTA MFS 20.3 shows ads.
Which is updated more often, SmartTagIt or PENTA MFS 20.3?
SmartTagIt ships an update fortnightly, and PENTA MFS 20.3 every 4 weeks. Most recently, SmartTagIt was updated on October 24, 2026 and PENTA MFS 20.3 on October 24, 2026.

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