SapphireIMS vs Tego Connect

SapphireIMS is an enterprise-grade IT Service Management System that delivers end-to-end IT Service Management functionality through a modular and seamlessly integrated package and includes Service Desk, Asset Lifecycle Management, Business Service Monitoring and Service Automation. SapphireIMS helps organizations align their IT service management delivery with their organizational process and helps them to continuously monitor and improve their IT services delivery. SapphireIMS is being used today by both Managed Service Providers and enterprise IT organizations for IT services and operations management.

A 'plug and play' digitized asset management solution that embeds data onto assets for ongoing data collection, review and analysis. Examples of data are product manufacturing configuration, lifecycle and maintenance records, and quality compliance processes. The solution includes a HUB dashboard for comprehensive analytics and reporting. Tego Connect provides manufacturers, operators and users/maintenance stakeholders with digital data at their fingertips. Digital information is embedded onto physical assets for retrieval anywhere in the field, whether connected or disconnected from the cloud, so that data analytics at the edge can be efficiently and effectively used throughout the asset's lifecycle. The business benefits of capturing digital data on assets themselves include: o Reduced labor cost and inefficiencies in paper-based processes o Significantly improved turnaround times o Reduced lifecycle management costs o Increased equipment utilization o Improved regulatory compliance o Enhanced part authenticity and brand security