Fleetback App vs FocusTrack Customer

Fleetback is the connected dealership platform for sales, aftersales, audits, parts, and self-service operations and Sharebox management. The mobile app gives dealership teams powerful and intuitive tools to capture photos and videos, perform inspections, checklists, vehicle listing, manage customer interactions, and streamline daily operations directly from the field. With integrated AI capabilities and support for connected diagnostic tools and Sharebox hardware, Fleetback helps teams work faster, smarter, and more accurately - fully paperless. Main features: Vehicle inspections and audits Fast & AI-assisted vehicle listing creation Advanced photo & video tools AI-assisted workflows Customer communication & approvals Sales, parts and aftersales operations Internal communication and process efficiency Self-service & kiosk operations Connected hardware and software diagnostic tools Designed for modern dealerships, Fleetback centralizes the entire customer journey into a single connected platform and mobile app. From sales and aftersales to audits, parts, and self-service operations, Fleetback delivers a seamless digital experience for both dealership teams and customers while improving productivity, transparency, and operational efficiency at every touchpoint.

FocusTrack Customer is an application that lets an automobile owner watch their vehicle being serviced live at the workshop. Yes! Just like a cricket match! The vehicle owner can watch his vehicle being serviced live on his phone from any part of the world. If he is busy during that time, he can watch his service video later as well. FocusTrack Customer is not just limited to Live streaming, top features and brief explanation of the same are as follows: 1.Vehicle Management An owner can manage single or multiple vehicles from the vehicle management feature. add or remove vehicles associated to him from the application. 2.Vehicle Service All the servicing history and details of previous servicing would be available in Vehicle service feature. Live servicing video can be accessed from the same feature. Once servicing is done, owner can rate the service and add complaint if any issue is faced later. With FocusTrack an owner can be carefree about his vehicle servicing. Watch how well his vehicle was serviced whenever he has time.