Servicios AyA vs CoopeVirtual
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Servicios AyA
This utility app allows users to manage their water and sewage services. Users can check billing information, view historical consumption, report service outages, and schedule monthly bill delivery via email.
- Consult NIS billing data
- View historical consumption
- Report service outages
- Check scheduled service interruptions
- Schedule monthly bill delivery
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La aplicación móvil de Acueductos y Alcantarillados de Costa Rica (AYA) es un centro de servicio dónde el usuario del AYA puede hacer consulta y reporte de los servicios de la Institución. A través de esta plataforma el usuario podrá: -Consultar los datos de su factura (NIS), -Consultar el consumo histórico en metros cúbicos y monto de la facturación de su servicio (NIS), -Reportar averías en todo el país, -Consultar las cortas programadas en su localidad, -Consultar las interrupciones de servicios reportadas en su localidad, y -Programar el envío de su factura mensual a un correo electrónico. Otras formas que AyA ofrece para recibir información son: -WhatsApp: 84014545 -FB: @Acueductos y Alcantarillados AYA -800-Reporte: 800-7376783 -Página web: www.aya.go.cr
CoopeVirtual
This utility app allows customers to view outstanding bills, payment history, consumption graphs, and branch locations. It also facilitates the payment of pending invoices.
- View outstanding bills
- Access billing history
- Analyze consumption graphs
- Locate branch offices
- Pay pending invoices
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CoopeVirtual is the official mobile app of Coopeguanacaste R.L., designed to help you manage your services through a fast, simple, and secure digital platform. With the app, you can view your contract details, make payments, check bills and payment history, report outages or service issues, track requests, and access support channels. Main features: • View contracts and associated services. • Pay bills and other available services. • Check your billing and payment history. • Report electricity and telecommunications issues. • Track requests and open support cases. • View consumption details, when available. • Manage your user profile. • Quick access to the Coopeguanacaste online store. • Access help options and direct contact with the Cooperative. CoopeVirtual brings together the main digital services of Coopeguanacaste in one place, allowing members to access everything in a simpler, more organized, and efficient way from their mobile devices. Some features may vary depending on your contract type, active services, and app version. This application is developed and managed by Coopeguanacaste R.L. It does not represent any government entity. When third-party services are viewed or paid through the app, the information comes from the collection agreements available to Coopeguanacaste R.L. Coopeguanacaste privacy policy: https://coopeguanacaste.com/politica-de-privacidad/ Official CoopeGuanacaste website: https://coopeguanacaste.com/
Screenshots
Verdict
The clearest difference is rating: Servicios AyA at 2.8 against CoopeVirtual's 2.0. On price, review sentiment, ratings volume and update cadence there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Servicios AyA holds the better App Store score, 2.8 against 2.0. Both are backed by a comparable volume of ratings — 10 and 8 respectively. Written reviews split almost evenly too, at 0% and 0% positive.
Servicios AyA ships an update every 3 months, CoopeVirtual every 2 months. The most recent releases landed on November 2, 2026 and November 3, 2026 respectively.
| Parameter | Servicios AyA | CoopeVirtual |
|---|---|---|
| Price | Free | Free |
| Rating | 2.8 (10 ratings) — better | 2.0 (8 ratings) |
| Positive reviews | 0.0% of reviews | 0.0% of reviews |
| Number of ratings | 10 — better | 8 |
| Update frequency | Every 3 months | Every 2 months — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Requires iOS | 15.5 | 15.0 — better |
| Further details — not scored | ||
| Size | 23 MB | 102 MB |
| Age rating | 4+ | 4+ |
| Developer | Instituto Costarricense de Acueductos y Alcantarillados | Coopeguanacaste, R.L |
Customer experience
Servicios AyA
CoopeVirtual
In-app purchases
Servicios AyA
No in-app purchases
CoopeVirtual
No in-app purchases
