CitNOW Workshop vs ServiceCAM
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
CitNOW Workshop
Record videos of customer vehicles to demonstrate necessary work. This tool is designed for aftersales staff in the automotive sector to enhance communication and transparency with clients.
- Record vehicle inspection videos
- Demonstrate required work
- Automotive aftersales focus
- Enhance customer communication
- Video recording tool
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CitNOW Workshop is part of a range of CitNOW video applications used in the automotive sector. CitNOW Workshop enables aftersales staff to record videos of customers vehicles demonstrating work required. CitNOW - Driving Automotive Video Worldwide
ServiceCAM
This app helps service departments increase revenue and efficiency by improving communication and authorization processes. It aims to boost conversions of red and amber work orders, reduce voicemails, and minimize disputes.
- Increase dollars per repair order
- Reduce voicemails
- Eliminate authorization disputes
- Decrease loaner car days
- Increase CSI scores
- Boost red and amber work conversions
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Service departments enjoy an average lift in dollars per repair order (RO) of 37%, a 50% reduction in voicemails left with advisors, a 100% reduction in authorization disputes, a 33% decrease in loaner car days, and an increase in CSI scores. AutoForce ServiceCAM is the missing part in your workshop and will be your most effective tool in generating a measurable increase in red and amber work conversions.
Screenshots
Verdict
The clearest difference is review sentiment: ServiceCAM at 67% against CitNOW Workshop's 9%. CitNOW Workshop's advantage is update cadence (every 2 weeks vs monthly). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
CitNOW Workshop ships an update every 2 weeks, ServiceCAM monthly. Both last shipped on October 10, 2026.
| Parameter | CitNOW Workshop | ServiceCAM |
|---|---|---|
| Price | Free | Free |
| Rating | 4.7 (9 ratings) — better | — |
| Positive reviews | 8.7% of reviews | 66.7% of reviews — better |
| Number of ratings | 9 — better | — |
| Update frequency | Every 2 weeks — better | Monthly |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Requires iOS | 15.1 — better | 15.6 |
| Further details — not scored | ||
| Size | 72 MB | 16 MB |
| Age rating | 4+ | 4+ |
| Developer | CitNOW | Brandlicious Inc |
Customer experience
CitNOW Workshop
ServiceCAM
In-app purchases
CitNOW Workshop
No in-app purchases
ServiceCAM
No in-app purchases
