HappyCustomer vs Client Satisfaction Survey

HappyCustomer - Customer satisfaction surveys With the customer satisfaction survey HappyCustomer you can get the opinions of your customers - so you can adapt and improve your business and your customer treatment. You could also use it to evaluate how successful an advertisement campaign was. HappyCustomer is easily set-up and within minutes your survey is good to go. You can choose to have only one, two, three, four or five questions in your survey. And you can choose the number of smileys you want the questions to be answered with, from two to five smileys. The statistics from the answers are displayed in simple and distinct charts. The statistics can also be exported via e-mail and the imported into Excel for further analyzing. HappyCustomer is made by Q-channnel AB who also delivers custom made customer surveys totally tailor-made for your companys needs. This also brings the opportunity to have a solution where you leave the customers the chance to leave a commentary with their answer. An excellent solution for store chains where you can bring the statistics together from all the locations and view and compare on the web. * One to five questions * Two to five smileys * Export your statistics by e-mail as CSV files that can easily be imported into Excel. * No internet connection needed to use the app and collect answers. (Internet connection is needed to export your data)

Satisfaction Survey turns your tablet into a simple and powerful customer feedback kiosk. The app is designed for collecting instant feedback in physical locations such as stores, restaurants, clinics, hotels, offices, and service points. Customers can quickly share their experience by tapping a smiley button. The interface is clean, intuitive, and optimized for public kiosk use, allowing visitors to respond within seconds. The system consists of two parts: a web-based dashboard and the kiosk application. Surveys are created and managed in the web dashboard, where administrators can configure questions, upload custom images, set conditional logic between questions, and monitor results. The kiosk app is installed on a tablet and is used to collect responses from customers. Administrators can customize survey questions, upload their own response icons or images, and build dynamic question flows based on previous answers. All responses are synchronized with the web platform, where real-time statistics and analytics are available. Satisfaction Survey is designed to help businesses measure customer satisfaction, identify service issues, and improve overall customer experience using clear and structured feedback data. Terms of Use (EULA): https://www.apple.com/legal/internet-services/itunes/dev/stdeula/