CEAT IT Next vs CEAT Fleet Solutions

Service Management is a next generation ITSM++ solution that delivers a comprehensive set of IT service management capabilities to improve service levels and productivity across the entire organization. Through the tight integration of its Change, Incident, Problem, and Service Request Management processes around a common configuration management database (CMDB), the Service Management sub-module provides IT organizations with a highly efficient, effective, and dynamic mechanism. Through this organizations can resolve incidents and problems, manage service level agreements, and increase end user satisfaction.

Ceat Fleet Solutions is a fleet management application designed for authorized users to manage vehicle inspections and tyre lifecycle operations. The app enables users to create job sheets, perform tyre inspections, record odometer and tread depth data, submit tyre scrap requests with supporting attachments, and capture vehicle images for documentation purposes.