Comparison

211info vs PA 211

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

211info

Easily find and connect with essential community resources, social services, and healthcare options in Oregon. This free and confidential app uses your location to show nearby assistance like food banks, housing, and mental health services. Get detailed program information and one-touch connection to live help.

Highlights
  • Find local community resources
  • Geolocation enabled
  • Map and list view
  • Detailed program information
  • One-touch call, text, or email support
  • Live translation services
Features
Read full description

Looking for community resources, social services, or health care in Oregon, but not sure where to start? The 211info app is free, confidential, and an easy way to find and connect to the help you need. Enable location services on your phone and let the 211info app guide you to resources located near you, such as food banks, housing and shelter, healthcare, child care, utility assistance, mental health, employment, consumer services, transportation options, and more. 211 is a non-emergency helpline that connects people with local community resources. 211info is the Oregon-based private, nonprofit organization that manages the 211 service for all 36 counties in Oregon. Use this app to locate social services or health resources on the go. Capabilities include: + Easy to use navigation + Geolocation enabled + Results viewed either in map or list form + Detailed program information, including address, phone, hours of operation, web address, eligibility requirements and more + One-touch connection to the 211info call center for live one-on-one help by phone, text or email. If you’re not finding what you need or would like one-on-one assistance from a trained specialist, use the icons at the bottom of your screen to call during our core operating hours, Monday-Friday, 8 AM-6 PM, text (Monday-Friday, 9 AM-5 PM), or email (response within 72-hours during core operating hours). Live translation services available in over 240 languages.

About

PA 211

Connect with essential community resources for assistance with utilities, housing, taxes, disaster relief, and more. Access free and confidential support through chat, text, or by dialing 211. Find local programs designed to improve lives.

Highlights
  • Resource database for community programs
  • Assistance with utilities and housing
  • Help with taxes and disaster relief
  • Live chat support
  • Text-based assistance
  • Phone support via 211
Features
Read full description

PA 211: Get Connected. Get Help. If you need to connect with resources in your community, PA 211 is a great place to start. From help with a utilities bill, to housing assistance, help filing your taxes, disaster assistance, and more. Browse our database of local programs throughout Pennsylvania to find the help you need. For additional assistance, you can access live chat on pa211.org, text your zip code to 898-211, or dial 211 to talk with a resource specialist for free. Our specialists will listen to your needs, and give you information on programs in your community that might be able to help. 211 is a vital service leveraged by millions of people across North America. Every day, clients contact 211 to access free and confidential crisis and emergency counseling, disaster assistance, food, health care and insurance assistance, stable housing and utilities payment assistance, employment services, veteran services and childcare and family services. No matter the situation, the specialists at 211 listen, identify underlying problems, and connect people in need with resources and services in their community that improve their lives. In 2021 alone, PA 211 answered more than 300,000 calls, texts, and chats, and people connected to resources on the web over 530,000 times. We connect community members in need to life-changing support. 211 provides unmatched, critical services — 211 is a vital service leveraged by millions of people across North America. Every day, clients contact 211 to access free and confidential crisis and emergency counseling, disaster assistance, food, health care and insurance assistance, stable housing and utilities payment assistance, employment services, veteran services and childcare and family services. 211 provides expert, caring help — No matter the situation, the specialists at 211 listen, identify underlying problems, and connect people in need with resources and services in their community that improve their lives. 211 meets real needs in real time — In 2021 alone, PA 211 connected Pennsylvanians to community resources over 830,000 times, helping provide life-changing support. The top needs addressed during this time were housing, utilities assistance, health, employment and income, and food. 211 has its finger on the pulse of community needs unlike any other network. 211 tackles underlying root causes – 211 does more than “patch people through” to agencies. Instead, 211 specialists are trained to identify and address root causes of a client’s problem – and connect them with a wide range of available resources that meet all the underlying needs, not just the one that prompted the call or text. 211 exemplifies United Way’s fight for the health, education and financial stability of every person in every community. 211 makes the social services ecosystem/network more efficient by ensuring people in need are connected to agencies that can help them. By supporting 211, companies and individuals can be part of solving community problems and helping individuals. 211 does more than “patch people through” to agencies. Instead, 211 specialists are trained to identify root causes of a client’s problem – and connect them with a wide range of available resources that meet all the underlying needs, not just the one that prompted the call or text. No other program has its “finger on the pulse” of America’s greatest needs. It’s a vital part of United Way’s efforts to build stronger communities and fight for the health, education and financial stability of every person in every community. 211 makes the social services ecosystem/network more efficient by ensuring people in need are connected to agencies that can help them.

Screenshots

211info4 screens
PA 2114 screens

Verdict

The call

The clearest difference is rating: PA 211 at 5.0 against 211info's 1.0. PA 211 also leads on update cadence (every 2 weeks vs every 4 months). 211info's advantage is ratings volume (3 vs 1). On price, ads, in-app purchases and monetization model there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

PA 211 holds the better App Store score, 5.0 against 1.0. Both are backed by a comparable volume of ratings — 3 and 1 respectively.

UpkeepUpdate frequency

211info ships an update every 4 months, PA 211 every 2 weeks. The most recent releases landed on October 24, 2026 and October 21, 2026 respectively.

Scorecard3 real differences · 7 level
211info versus PA 211: the parameters behind the verdict, then further details
Parameter211infoPA 211
PriceFreeFree
Rating1.0 (3 ratings)5.0 (1 ratings) — better
Positive reviews0.0% of reviews—
Number of ratings3 — better1
Update frequencyEvery 4 monthsEvery 2 weeks — better
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad, iPod — betteriPhone, iPod
Requires iOS15.0 — better15.1
Further details — not scored
Size4 MB28 MB
Age rating4+4+
Developer211infoGaia Smart Cities Solutions

Customer experience

211info

All ratings3 ratings
Positive0.0%
Neutral0.0%
Negative100.0%
Written reviews28 reviews
Positive0.0%
Neutral0.0%
Negative100.0%

PA 211

All ratings1 ratings
Positive100.0%
Neutral0.0%
Negative0.0%

In-app purchases

None

211info

No in-app purchases

None

PA 211

No in-app purchases

Questions

Is 211info free?
211info is free to download, with no in-app purchases.
Is PA 211 free?
PA 211 is free to download, with no in-app purchases.
Which has better reviews, 211info or PA 211?
PA 211 is rated higher. 211info averages 1.0 out of 5 from 3 ratings, while PA 211 averages 5.0 from 1 ratings.
Do 211info or PA 211 have ads?
Neither 211info nor PA 211 shows ads.
Which is updated more often, 211info or PA 211?
211info ships an update every 4 months, and PA 211 every 2 weeks. Most recently, 211info was updated on October 24, 2026 and PA 211 on October 21, 2026.

Other comparisons